- Report: #1363499
Complaint Review: Dances With Circles - Internet
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Author Confirmed
Why?
Dances With Circles
Internet, USA
Web:
danceswithcircleshoopshoops.bigcartel.com/
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Dances With Circles Rachel Sullivan Rachel Sullivan Dances With Circles hula hoops scam Chicago Internet
On February 10th I ordered a custom hula hoop for my daughter for $80. She states on her site it takes 1 to 2 weeks for non taped hoops. I kept trying to contact Rachel and she finally returned my email on March 4th stating our hoop was shipping that day. We waited over a week and no hoop. Here is what she wrote on the 4th shipping tmmrw wrote: I finally heard from her March 12th and she said it was shipping on that day and she would give me a tracking number. Well here it is march 23rd and no email with tracking number and no hoop. Here is her email from the 12th of March. Hi Lisa! So sorry about my delayed response I got really sick with some sort of bug and had to take about a 4 day break from everything hah!
Your hoop is shipping today so I will send you tracking after I get it shipped! Thank you SO much for your patience Best rachel On Sun, Mar 12, 2017 at 11:29 AM, Lisa Kendrick <[email protected]> wrote: I have not heard from her since. It has been 60 days since we ordered the hoop for my daughter. My daughter was a big fan of hers and wanted one of her hoops. This young lady does not seem to care about her business or take it seriously. She stole $80 from me. Also I immediately told her we ordered the wrong size which should have only been $70. She ignores my emails. I even left my phone number. I told her I didn't want to have to post a bad report about her but you don't do this to people especially your fans. 60 days and still waiting. Guess I will have to order another from a reputable person. My daughter is very heart broken. She saved half the money to purchase the hula hoop.
1 Updates & Rebuttals
Email from Rachel Sullivan
#2Author of original report
Thu, March 23, 2017
Received these emails today. She must have seen this. Sending a new one today? She told me she sent one on the 4th and then on the 12th. Now she's making me a new one? Not holding my breath. Will update. Claims she has mental illness and can't keep up with orders. Why does she take people's money if she can't keep up? Hey! sending a new one today! hope it makes it to you and will get you tracking asap On Thu, Mar 23, 2017 at 11:39 AM, Lisa Kendrick (((REDACTED))) wrote: Also I am not sure if you are aware but I have over 100 orders on my que and i get loaded with emails so it takes me while to reply to all of them. Also not sure if you treat mental illness like physical illness but I suffer very badly from depression anxiety and sometimes it is crippling and I cannot look at emails or get out of bed. it has nothing to do with you. it has nothing to do with disrespecting my fans. it has to do with the mental illness I suffer from so I would appreciate if you could be sensitive to that rachel On Thu, Mar 23, 2017 at 4:12 PM, Rachel Sullivan <[email protected]> wrote:
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