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  • Report:  #1220433

Complaint Review: Danna A. Flora Laguna Spa Resort -

Reported By:
Len - Torrance, California, USA
Submitted:
Updated:

Danna A. Flora Laguna Spa Resort
USA
Web:
Premier cancun vacation
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Danna A. Flora Laguna Spa Resort cancun Danna Patricia Ramos Danna Patricia Ramos kept calling my cell phone several times and finally answered the call and danna informed me that I was referred to her to get the all inclusive cancun package for $798 7 days 6 nights at either Laguna Golf and Spa or Ocean Spa but I hesitated as she is forcing me to get the deal now . I told her I don't have any money now and in a tight budget but she kept insisting that I can split the payments into 3 which was a catch to lock the deal. She even told me that the vacations are transferable and I can even sell the package for the regular price which is $3400. She sound convincing and transferred me to the legal dept to verify all my information . That was on March 14 that I paid down pymt $250, then my second pymt $250 was processed on March 30, and the balance of $298 will be auto pay on April 14 which I will not aiuthorize. I have been calling her for the past week but front desk is not picking up the phone . I finally spoke to a guy at the Laguna resort and asked for Danna Patricia but he said she doesn't work there which is odd because that was the contact number she gave me, so am beginning to think that I was cheated my money and gave me false offers which included two bonus trips to Fort Lauderdale and Orlando but I can only use those trips 6 months after my cancun trip . Bottom line is we got cheated by this Sunset Hotel which the company is based all over Cancun Mexico



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