- Report: #930452
Complaint Review: DataNumen Inc. - Hong Kong Internet
Reported By:
curt -
Register, Georgia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
DataNumen Inc.
1301 Bank of America TowerSuite 791, 12 Harcourt R Hong Kong, Internet, United States of America
Phone:
Web:
http://www.datanumen.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DataNumen, Inc. Chen Chongwei Just another ripoff scam. DO NOT USE THIS SITE Hong Kong, Internet
This website claims to repair any files. I bought and used the zip repair tool and it did not work at all. The website also claims a 100% full refund if not satisfied.
I have tried contacting them by email over and over again and I think I am getting automatically generated responses. I want my money back. They have no phone number, just an address listed at the Bank of America tower in Hong Kong, an email address for support, and their website.
There is no way to try the software before you buy it, but I was desparate to retrieve my files. DO not try this website or any of its software programs. They will not work.
I have tried contacting them by email over and over again and I think I am getting automatically generated responses. I want my money back. They have no phone number, just an address listed at the Bank of America tower in Hong Kong, an email address for support, and their website.
There is no way to try the software before you buy it, but I was desparate to retrieve my files. DO not try this website or any of its software programs. They will not work.
1 Updates & Rebuttals
curt
United States of AmericaDatanumen has shown me to be a reputable business
#2Author of original report
Tue, August 28, 2012
When I submitted this complaint, I had not given Datnumen.com enough time to respond to my email for a full refund. I am deeply sorry if this has affected there business reputation. They were quick in their response (within a couple of days) and did refund my full amount within a few days (less than a week). I am totally satisfied with their customer service and now would recommend them to anyone who may need their services and programs to repair their programs or computer. Although the zip file repair tool did not work for my file, it may for others. My file was too badly damaged or corrupted for it to work. Rippoff.com will not allow me to remove the original complaint, so I thought this might be the next best thing I could do to repair any damage to their reputation.
