- Report: #1417509
Complaint Review: Davbeautycare.com - Melbourne Victoria
Reported By:
Mario -
Panorama City, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Davbeautycare.com
the laws yedon road Melbourne, 3352 Victoria, Australia
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Business Rating:
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Tell us has your experience with this business or person been good?
Davbeautycare.com Charged my credit card and never delivered product, they blocked my incoming emails Melbourne Victoria
ordered some LED FLAMING LIGHT BULBS in late October, my credit card was charged and now in Mid December i have not received anything
I never got a conformation number, shipping order date or any tracking number, all i know is they ripped me off for $124.00
i emailed Sarah Moreno on Dec 06, she responded with a 5 day wait for tracking number, that was 2 weeks ago
I asked for a refund and have not gotten a response, there is no phone number and when i search there web page, it keeps throwing me
back to the start, over and over.
12/19/17 i emailed Sarah on 12/14/17 and the daemonmailer returned my email.
Delivery incomplete There was a temporary problem delivering your message to [email protected]. Gmail will retry for 44 more hours. You'll be notified if the delivery fails permanently. LEARN MORE The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [davbeautycare.com 23.227.38.32: timed out]
Final-Recipient: rfc822; [email protected]
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[davbeautycare.com 23.227.38.32: timed out]
Last-Attempt-Date: Tue, 19 Dec 2017 13:36:15 -0800 (PST)
Will-Retry-Until: Thu, 21 Dec 2017 10:09:45 -0800 (PST)
---------- Forwarded message ----------
From: Mario Gudino <[email protected]>
To: DAV Beauty <[email protected]>
Cc:
Bcc:
Date: Mon, 18 Dec 2017 10:09:44 -0800
Subject: Re: [DAV Beauty] Re: New customer message on December 6, 2017 at 08:30 AM
Hello Sarah Any good news about my order, got one week to wrap my gift and i need them.
On Tue, Dec 12, 2017 at 6:57 PM, Mario Gudino <[email protected]> wrote:
Hello Sarah It's been awhile since i ordered the Flame Light Bulbs and have not received a order number or shipping date. I know order's sometimes take a little longer to prepare, but this is not acceptable, i need to get my order or get a refund as soon as possible, those bulbs were a gift and the occasion is near. so please give me a definite answer or a refund, thank you
On Thu, Dec 7, 2017 at 4:48 AM, Sarah J. Moreno (DAV Beauty) <[email protected]> wrote:
DAV BEAUTY
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PreviousNext LED Flame Lamps Regular price$49.99 USD Sale price$24.99 USD Default Title - $24.99 USD Quantity
HURRY! ONLY 16 LEFT IN STOCK.
0
DAYS 2
HOURS 45
MINUTES 34
SECONDS ADD TO CART LIGHTING YOUR LIFE IN A PEACEFUL WAY!
We are glad to introduce you this LED Flame Lamps, a unique piece of Decorative Light Bulb, this brand new LED bulb it's going to illuminate your home or business giving you a new atmosphere and an exclusive light effect.
PRODUCT FEATURES: ★ ARTIFICIAL VIVID FIRE,DYNAMIC MOVING FLAME ★ SIMULATE NATURE FIRE FLICKER FLAME, BUT FLAMELESS, SAFE & ENERGY SAVING OF LED LIGHT SOURCE. ★ REPLACEMENT OF TRADITIONAL GAS LANTERN, EG RETROFIT OIL LAMP, HURRICANE LAMP, ATMOSPHERE MOOD LAMP. ★ DECORATE YOUR SPACE WITH ITS ORANGE WARM FLAME COLOR, GIVE YOU A PEACEFUL ROMANTIC AND RELAX MOMENT WHEN LIGHT UP ONE FIRE FLAME BULBS ★ BETTER WITH JAZZ MUSIC, AND HELP YOU TO SLEEP EASIER, TAKE OFF THE LONELINESS FROM YOUR SOUL PRODUCT DESCRIPTION: ★ FIRE FLAME BULB(UPWARDS) INSTALLED WITH UPWARD FIRE BULB
PRODUCT DETAIL: ★ ITEM TYPE: LED BULBS ★ AVERAGE LIFE (HRS): 80000 ★ LUMINOUS FLUX: 500 - 999 LUMENS ★ VOLTAGE: AC100-265V ★ COLOR TEMPERATURE: BASE TYPE: E27 ★ CERTIFICATION: CE,FCC,ROHS,LVD
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