- Report: #211988
Complaint Review: Days Inn - Austin Texas
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Days Inn
3105 N. Interstate Hwy 35 Austin, 78722 Texas, U.S.A.
Phone:
512-478-1631
Web:
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Days Inn University Downtown Deceptive advertising and Lousy customer service ripoff Austin Texas
We had reserved our room well in advance knowing that this was the weekend of Austin City Limits and nothing would be available. We specifically wanted a room with a kingsize bed which they "reserved."
We arrive and they, of course, don't have a kingsize available, but they do have a room with 2 doubles in it. I can understand getting something wrong and I can accept something less than what I had ordered, but I also expect to get a discount because I'm not being upgraded (as if they could) and I'm not getting what I reserved.
They refused to give any kind of discount. Knowing that Austin was already full and we would not find anything close to where we wanted to be, we were stuck.
A simple $10 or $20 discount on the room would have kept me from pointing them out here. I hope many of you read this and avoid this Days Inn (very close to the Univ. of Texas).
And I have to admit, I was shocked at the number of reports here for Days Inn's all over the country! We need to keep passing the (negative) word about these franchises.
John
Keller, Texas
U.S.A.
We arrive and they, of course, don't have a kingsize available, but they do have a room with 2 doubles in it. I can understand getting something wrong and I can accept something less than what I had ordered, but I also expect to get a discount because I'm not being upgraded (as if they could) and I'm not getting what I reserved.
They refused to give any kind of discount. Knowing that Austin was already full and we would not find anything close to where we wanted to be, we were stuck.
A simple $10 or $20 discount on the room would have kept me from pointing them out here. I hope many of you read this and avoid this Days Inn (very close to the Univ. of Texas).
And I have to admit, I was shocked at the number of reports here for Days Inn's all over the country! We need to keep passing the (negative) word about these franchises.
John
Keller, Texas
U.S.A.
