Report: #496468

Complaint Review: Dazzle Smile Pro - Internet

1 Updates & Rebuttals

Reported By:

tracy - norwich, , United Kingdom

Submitted:

Updated:

Author Not Confirmed

Why?

Dazzle Smile Pro

DazzleSmilePro.com Internet, United States of America

Phone:

Web:

N/A

Categories:

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Dazzle Smile Pro - pristinehlth cyprus - whitesmile cyprus - VH Access Cyprus at first it was for free trial and i qualified for it for ! when receipt came up it was for 7.43 they have took a total of 61.76what a scam Internet

*UPDATE Employee: Hello,

i was told i had qualified for free trial for 1 there was a norwich lady showing her lovely sparkling white teeth in an advert since that i noticed i had been billed 3 times and i am not happy have been to the bank which tells me it takes 31 days to stop have spoke to dazzle online on live chat a man called justin who gave me a cancellation number and if i want to claim my refund back i will have to call this number i am in the uk how much more is that pokey little tube of rubbish going to cost me all it did was make my teeth sensitive and i noticed no diference

Click Here to read other Ripoff Reports on Dazzle Smile Pro

1 Updates & Rebuttals

Gemma R.

Las Vegas,
Nevada,
USA

Hello,

#2UPDATE Employee

Wed, September 23, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,