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  • Report:  #501489

Complaint Review: Dazzle White - Internet

Reported By:
Dan - Claremont, California, USA
Submitted:
Updated:

Dazzle White
http://www.dazzlesmilepro.com/index2809C.php Internet, United States of America
Phone:
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
It all starts with an innocent post on a public board like Facebook where someone posing as a private citizen bargain finder claims to have discovered this great combo for teeth whitening with two free offers-- Dazzle White and CleanWhites or some other alternative.  She claims if you take them up on their free trial offers you get super results. This supposed free super whitening offer--only for postage-- is a complete fraud and will violate your personal financial privacy, costing you big bucks.

Not only does the product not work, they will immediately  start charging your credit card every few days for another product you never heard of and that you did not order. In my case, when I called the number I finally got from my bank (the published numbers do not work) to protest they said "it was in the fine print."  The print must have been so fine I could not find it because I still cannot see it in their add, still on the web.  Calling the companies listed in your bank statement does little good since most of the phone numbers reported to the banks are disconnected. 

Boycot Dazzle White and Clean Whites-- and by all means DO NOT GIVE THEM A CREDIT CARD NUMBER.  If you want white teeth, just get something at the store.

The false product names that Dazzle White Corp charged my bank card for were: Health Cleanse, ElitePack, Ultifreshwell, and EZyKit. Look for an address in your statement that includes Athinodorou St and any of these phone numbers: 866-878-1512; 866-437-1621; 866-396-2729 (disconnected). The real but secret phone number is 866-989-2684. Please forward this to as many people as you care about who might be caught up in this fraud.


1 Updates & Rebuttals

Gemma R.

Las Vegas,
Nevada,
USA
Hello,

#2UPDATE Employee

Tue, October 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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