- Report: #519124
Complaint Review: DazzleSmilePro and World Club Fitness - Internet Internet
Reported By:
How can they do this... -
castro valley, California, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
DazzleSmilePro and World Club Fitness
Internet, Internet, United States of America
Phone:
Web:
dazzlesmilepro.com and worldclubfitness.com
Categories:
Business Rating:
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DazzleSmilePro and World Club Fitness They are scam partners, it is hidden in their terms and conditions! Even when you cancel with the one you ordered from, the other will charge you! Internet
I was tempted on a report I read from a so called house wife who told us how to get whiter teeth with the free trials through DazzlesmilePro! You can cancel at any time and not be charged.
Apparently they have hidden partners and affiliates, that they share your CC information with. They dont' tell you that you also have to cancel with their partners as well not just DazzlesmilePro!!
Then these other companies make charges on your CC (World Club fitness) and say "You gave us permisssion when you signed up for DazzlesmilePro"!!
How can they do that! You sign up with one company, and they can give your CC information to another company, that you do no even know about! Partners and affiliates...and your bank pays it because they have all the information you gave to the first company that you cancelled with!!
How is this legal! What is wrong with our system, where they can take advantage of people like that...
1 Updates & Rebuttals
Katy Campbell
United States of AmericaHello,
#2UPDATE Employee
Mon, November 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
