- Report: #511626
Complaint Review: DAZZLEWHITE PRO! - Internet
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Author Not Confirmed
Why?
DAZZLEWHITE PRO!
www.dazzlesmilepro.com Internet, United States of America
Phone:
Web:
http://www.dazzlesmilepro.com/index.php
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DAZZLEWHITE PRO! BIG RIPOFF, Internet
This is a SCAM!!!! Led to believe you are getting a "sample" for shipping ($1.95). I am very diligent about looking for the "fine" print and never found it. When I received my packet with the receipt there was NO mention of returning the product or being charged $87.62 for it. I found a debit charge this morning on my account. Tried calling numerous phone numbers and NONE of them are active. Finally managed to do an online chat with some one and she gave me a cancellation # but have cancelled both my debit cards to ensure I do not receive any more fraudulent charges. This is a rip off and a scam! Do not fall for it.
1 Updates & Rebuttals
Bobbie Miller
Kitchener,USA
Hello
#2UPDATE Employee
Thu, November 12, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
