After purchasing a book from this online dealer back in June, 2009, I noticed that my checking account was debited for $19.99 at the end of September causing my account to be overdrawn (fortunately because I may not have caught it- this is what these scam artists "bank" on ).
I called the number given on my bank statement for this DBS Books, and spoke to a so-called customer service rep who claims I authorized them to debit my account while pruchasing a book. I told him he was a liar and cursed his a... out and told him he better refund my money or I will go to the FBI. Which I will do anyway.
After going back to my original emails I found no such authorization.
He sends me an email stating he will refund me double but over 2 billing statements.
I sent another email response with a copy of my original order showing no such authorization and telling him I want my money now!!! Just like he got paid out of my account in less than 24 hours I want my refund in less than 24 hours!!!
Now I have to go to my bank and file an avidavit stating this charge was unauthorized and possibly close my account, which is a newly opened business account.
I will track this company's owner down and his name and reputation will be MUD!!! Nothing but a desparate thief!!!