- Report: #1186728
Complaint Review: DCP / DENNIS CAR PARTS - Internet
Reported By:
RIPPED OFF AND SCAMMED -
WEST PARK, Florida,
Submitted:
Updated:
-
Author Confirmed
Why?
DCP / DENNIS CAR PARTS
Internet, USA
Phone:
954-465-5515
Web:
DENNISCARPARTS.COM
Categories:
Business Rating:
(0)
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DCP / DENNIS CAR PARTS, LEROY A DENNIS, www.denniscarparts.com, /https://www.facebook.com/DennisCarParts, www.denniscarparts.org, http://iconosquare.com/dennis_car_parts RIPPED OFF AND SCAMMED LAUDERHILL FLORIDA
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I purchased a transmission from Leroy Dennis at Dennis car parts.com. I was sold a faulty and incorrect transmission. He refused to refund me my money. On Monday 8/11/14 I called Dennis Car Parts.com @ 954-465-5515 and purchased a transmission for a 2003 Honda Element for $900.00 with a one year warranty wich was delivered to my home by Leroy Dennis that day. That same day, late afternoon, my car was taken to Euro Nippon Specialty Motors where an ASE Certified Master Mechanic will install the transmission I purchased from Leroy Dennis. On Tuesday 8/12/14 I purchased 6 quarts of Honda transmission fluid from a Honda dealer parts and service center as instructed by Leroy Dennis. On Wednesday 8/13/14 I purchased 2 seals for the transmission from a Honda dealer parts and service center. Wednesday 8/13/14 That same day the transmission was finished being installed. After the installation Mr Leroy Dennis was called and informed that the transmission was installed but not working. Mr Dennis said he would stop by at the shop that afternoon to take a look but never called or showed up. The mechanic called in a transmission specialist for a second opinion who also said the transmissionn was no good.
On Thursday 8/14/14 Mr. Dennis was again called and he replied he would stop by the shop at 11am but did'nt show till about 5:30pm. Mr Dennis told the mechanic to transfer all my old silenoids and sensors from my original transmission to the transmission he sold me since his were either broken or old. He said this might make a difference which it did'nt. On Friday 8/15/14 Mr.Dennis was called and informed the swap of sensors and silinoids were complete but no change. He replied he would text me an address of a friend of his who is a honda transmission specialist. On Sunday 8/17/14 I contacted Mr Leroy Dennis to remind him to send me the address to his friends transmission shop. On Monday 8/18/14 I finally received the text with the address to his friends shop, Roberts Auto Repair and Tyre, 6520 West Commercial Blvd, Ft. Lauderdale Fl 33319, 954-494-5397. I paid to have my car towed to this address with my original transmission in the trunk as asked by Mr Dennis.
On Tuesday 8/19/14 i was contacted by Mr Leroy Dennis where he informed me that there was nothing wrong with the transmission. The problem was that the car was not reading the transmission. He also informed me that I have 2 choices. 1) I can give him an additional $700.00 so he can have my original transmission rebuilt but i would have to pay to have this one reinstalled also or 2) he would find me another transmission, I would have to pay for the installation of this one also and if this one did'nt work i would be out of luck because he would not warranty this one. I asked for a refund but he refused and would not honor his warranty. He than called me again later that day to see what i decided to do because he did'nt want me wasting his friends time and space with my car. I told him i needed more time. I than called his friend Oniel at Roberts Auto Repair. Oneil informed me that the transmission that Mr Leroy Dennis sold me was no good, it was garbage, and that Leroy Dennis should refund me my money. I asked Oniel if he could put that in writting but he said no because he always does business with him, did'nt want to be invoved and did'nt want any problems. On Wednesday 8/20/14 I paid to have my car towed back to my home. On Thursday 8/21/14 I paid to have my car towed to a reputable transmission specialist service center where the rebuilt my original transmission.
On Friday 8/22/14 I was contacted by my transmission specialist informing me that the transmission that Mr Leroy Dennis sold me was no good and that it was a five speed transmission for an Acura RSX and not a 4 speed automatic Honda Element transmission. On Saturday 8/23/14 my car was completed and running like new. The total cost including parts, labor and a one year/12000 mile warranty with the reputable transmission specialist was $1473.40
2 Updates & Rebuttals
Dennis Car Parts
Lauderhill,Florida,
USA
I am the Owner Of Dennis Car Parts
#2REBUTTAL Owner of company
Fri, March 18, 2016
I just want to say thanks to all our Loyal Customers, and their Support. This Customer has been Harassing us for over 3 years, He never gets tired.
If our Customers want to see a real reviews please go to
www.Facebook.com/DennisCarParts an you will be able to read real rewiews from real people.
BBB Gave us a A- an we are not Even registered with them.
Dennis Car Parts
Lauderhill,Florida,
USA
Dennis Car Parts
#3REBUTTAL Owner of company
Sat, December 26, 2015
I am the owner Of Dennis Car Parts
This Customer Called me Several times and was looking for a Transmission for his Honda Element. I gave him a great Price, and he said that he still wanted to shop around, So i said no problem. He then called me back again and said that a buddy of his and a couple shops had recommend him calling me. I then delivered this Transmission to him in Person, before any Payment was Collected. He examined this transmission with his mechanic and then Paid me.
His mechanic was having issues doing this installation an I had to help them over the phone, They later called me and told me that the Car was Running well. (NOTE: this transmission was taken from a Running Car with Low Miles). I then had a later Call The Customer stating that he is having issues with his Mechanic, Because His Mechanic was Driving the Car an he shifted the from reverse to Drive too quickly an the heard aloud BANG as if something was broken. I recommend having my Transmission specialist to look at the damage that was done. Customer Had his Car towed to my Transmission Mechanic, My Guy checked it an told me that something was broken on the inside from that loud Bang.
I then Called the Customer an told him the situation, an explained to him that the damage was done by his mechanic, Even so I had offer to Help, I was willing to Pay to have my Transmission repair his Original transmission, But customer would have to Pay the Cost of having it installed. Customer told me that he will try an see how much money he can get back from his Original Mechanic that caused this Problem.
I have not heard from this Customer Since. But he have been an Harassment on every site there is.
BBB, Facebook, Craigslist, and More. I had to get the Police involved, and they informed him to stop.
Dennis 954-465-5515
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