I purchased a cellphone for $547.11 that includes expedited shipping, on December 4, 2015 from Dealsmachine.com. The website said the item would ship in 2-5 days after confirmed payment. My order still says processing so I began writing emails as to the status of my order. The only communication I received was asking me to send a copy of my photo ID. A drivers license or passport and the last 4 digits of my credit card that was used for payment for security purposes to verify the payment. and my order was being held util information received. I thought this was unusual and commicated such. Their website also says they respond to email question within 24 hours.
I made my payment through PayPal and I am a verified user. This email they sent, mind you, was sent to my alternate email address that I did not give to them. I sent the ID, drivers license only with the peritant information blocked out, dl #, birthdate and address etc. Still no response. I sent 2 more emails with the last requesting to cancel my order. I opened a claim with PayPal to refund my money back. Dealsmachine took my money and failed to ship my product and have not responded since. I looked up the complaint history of the company, something I should have done before placing my order. and saw many complaints for defective items or items not shipped. I believe they are a scam. Buyer beware!!!! I will be escalaing my complaint with PayPal on friday. Stay away with this company.