- Report: #231286
Complaint Review: Debt Choice - Costa Mesa California
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Debt Choice
1675 Scenic Ave. Suite 250 Costa Mesa, 92626 California, U.S.A.
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Tell us has your experience with this business or person been good?
Debt Choice is a middle man that will charge you an outrageous fee and then tell you that after all of thier meddling you credit situation may be worse. Truth is they are simply doing what you could easily do for yourself for FREE and make you credit better in the end. Ripoff Costa Mesa California
Debt Choice is a company I called to help me with my debt situation, thinking that they will give me good non profit advice and assistance.
The company was very encouraging and "fast talking" when I spoke to them. They said a bunch of stuff quickly and wanted me to give them my name, address, phone # and email address. They also want all the credit information also, who do you owe and how much. They do ask also ask for your social security number.
They send you an email for you to fill out the fields of the creditors or companies you owe, account numbers and amount balances.
Once you give them all that info they tell you what you already know; how much you owe total.
Now the "sell pitch" comes as they tell you don't worry, they are going to have you debt free in let say two years.
Then they ask you questions like how much would you like to contribute each much to eventually how much money are you making, what are your expenses and how much you think you can afford to pay.
All of this sounds good so far until the finally tell you that your first payment is going to be thier fee.
They tried to charge me about eight hundred dollars.
Although they warn you that your credit rating is going to reduce or get worse most likely and that the creditors will still keep calling you (as if they are not getting paid).
You should not worry just know that you will be debt free in just a thirteen to eighteen months.
They say if your creditors keep calling (I wonder why) just tell them to call Debt Choice. Your creditors (if they care) will probably tell you that you are bieng RIPPED OFF.
Your creditors will probably tell you that Debt Choice is doing nothing you can easily and freely (no money) do by yourself.
Your creditors actually are not bad people, they need to get you to pay them back "yes", but it is in thier best interest that it is a Win-Win situation or else it can easily become a Lose-Lose situation.
Kevin
Queens Village, New York
U.S.A.
The company was very encouraging and "fast talking" when I spoke to them. They said a bunch of stuff quickly and wanted me to give them my name, address, phone # and email address. They also want all the credit information also, who do you owe and how much. They do ask also ask for your social security number.
They send you an email for you to fill out the fields of the creditors or companies you owe, account numbers and amount balances.
Once you give them all that info they tell you what you already know; how much you owe total.
Now the "sell pitch" comes as they tell you don't worry, they are going to have you debt free in let say two years.
Then they ask you questions like how much would you like to contribute each much to eventually how much money are you making, what are your expenses and how much you think you can afford to pay.
All of this sounds good so far until the finally tell you that your first payment is going to be thier fee.
They tried to charge me about eight hundred dollars.
Although they warn you that your credit rating is going to reduce or get worse most likely and that the creditors will still keep calling you (as if they are not getting paid).
You should not worry just know that you will be debt free in just a thirteen to eighteen months.
They say if your creditors keep calling (I wonder why) just tell them to call Debt Choice. Your creditors (if they care) will probably tell you that you are bieng RIPPED OFF.
Your creditors will probably tell you that Debt Choice is doing nothing you can easily and freely (no money) do by yourself.
Your creditors actually are not bad people, they need to get you to pay them back "yes", but it is in thier best interest that it is a Win-Win situation or else it can easily become a Lose-Lose situation.
Kevin
Queens Village, New York
U.S.A.
2 Updates & Rebuttals
Chris
Long Beach,California,
U.S.A.
Truth Teller is 98% truthful
#2UPDATE EX-employee responds
Thu, July 30, 2009
I worked here as a temporary employee from 8/07 to 11/07. Pretty much everything Truth Teller is stating is accurate. You need to remember that they are a business and it's the goal and ambition of the consultants (ok, salespeople) to gather the necessary financial information, determine the type and amount of debt and give a preliminary cost/benefit analysis. Did I get objections? Sure, all the time. I even had the more common rebuttals pinned to the walls of my cubicle. You might be asking, "Why are you responding if you're an ex-employee?" Revenge? No. Payback? No. I didn't generate enough business, so I got released to the temp agency (although it would have been nice if the employer told me directly, so I could've cleared my desk on my last day). That's the only issue I had working here. If you're in debt and can't pay if off without assistance, this might be a good option for you. If you want to go the bankruptcy route, more power to you. Would've been nice if Truth Teller would use their first name, last initial, unless they have something to hide. Truth Teller preaches integrity, but does anonymity foster trust?
Truth Teller
Costa Mesa,California,
U.S.A.
Debt Choice is an honest referral company that assists individuals. Sure, you can call us the middle man.
#3UPDATE Employee
Wed, April 22, 2009
Just like the middle man with many companies that are out in the United Sates. We offer a service and we are paid for our services that we provide. We are honest, ethical, caring and concerned individuals at debt choice. I know for myself and other colleagues that we offer the service to individuals that qualify. Right out of the gate we do that. I believe in functioning from a place of integrity. I also believe people hear what they want to hear and sometimes misunderstand, that is why our company makes sure in many different ways that we are saying... we are a debt referral company, that the first payment comes to us for our services, we have a client agreement and also an initial sheet stating that. Not to mention a voice verification acknowledgement the programs when the person enrolls. You know I get alot of people that simply say "No" I am not giving you my information. We have no problem with that. What ever a customer is comfortable with is fine with us. As a matter of fact we dont need any personal information just for our free evaluation. Its simply that information that is discussed between the customer and the representative of Debt Choice which determins the direction a client needs to move in. There is no need to presure a client or influence them in any way. If a person calls and says they are current and have low interest rates no need to move further. We tell them sorry there is no program here for you. Now sometimes we get individuals that want to get into a program and refuse to see that its not for them. sometimes I think individuals get so over whelemed with there debt situation they are not seeing clearly. There have been many times i received calls from past customers that were so thankful to me for listening to them, and assisting with their financial situation. Who states they are better off now then before. That always makes me feel good. Then there are customers who really dont pay attention and end up feeling like we did something to hurt them when in reality they had the power to just say "No thank you" They chose to be the victim in this situation. Stating that its wrong to be the "middleman" and that we were fast talkers as if to insinuate we misrepresented ourselves. To think we should work for free is nuts I dont think anyone would want to do that. We give our time, talent and attention and provide an ethical service that has worth and I believe value. As for doing it for yourself...Well I will leave that up to you to decide. Working with those collection agencies, well try it... We can also cut our own hair or we can go to a professional!
