- Report: #699007
Complaint Review: Deckers Outlet Corporation Beijing - Internet
Reported By:
Kimberly -
Nashville, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Deckers Outlet Corporation Beijing
Internet, United States of America
Phone:
Web:
www.kicksbay.com
Categories:
Business Rating:
(0)
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Deckers Outlet Corporation Beijing kicksbay.com I placed an order on Jan 30th of this year, got an email from them stating that the shoes I order were sold out. I then requested a refund and was told it would take 2 weeks and as of now 3 weeks late Internet
I placed an order on kicksbay.com on January 30, 2011...My credit card was charged 126.67. The day after I placed the order I got a email from the company stating that the shoes I order were no longer in stock and to pick another pair...I replied back to let them know that I didn't find any more that I like and requested a refund....I got a reply the next day telling me that they had cancelled my order and my refund had been approved and process and to allow 2 weeks for the money to put back into my account.
I waited the 2 weeks which was Feb. 14th...when the money wasn't there I send 3 email and finally they replied and told me that the refund was approved and processed on the same day that I cancel and to allow more time...
Needless to say here I am 3 weeks later and 4 more emails to the company, this time with no reply and still no refund. I didn't know that this company is a scam until I tried to locate a number for the company and found this website.
I waited the 2 weeks which was Feb. 14th...when the money wasn't there I send 3 email and finally they replied and told me that the refund was approved and processed on the same day that I cancel and to allow more time...
Needless to say here I am 3 weeks later and 4 more emails to the company, this time with no reply and still no refund. I didn't know that this company is a scam until I tried to locate a number for the company and found this website.
