- Report: #1305413
Complaint Review: Deer Valley Apartment Homes - Roseville California
Reported By:
ClassAction4Sequoia -
Roseville, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Deer Valley Apartment Homes
1801 Eureka Road Roseville, 95661 California, USA
Phone:
916-623-4677
Web:
http://www.experiencedeervalley.com/
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Business Rating:
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Deer Valley Apartment Homes Sequoia Equities, LLC Security Deposit Scam Roseville California
DO NOT EXPECT TO GET YOUR DEPOSIT BACK from Deer Valley Apartments, even if you leave your apartment clean. I lived there twice (almost 7 years) and both times they confiscated my security deposits, totaling $800.00. Before I moved out I paid to have the rental professionally cleaned and to have the carpet cleaned so I could get my deposit back in full. Yet both times Deer Valley charged me AGAIN for cleaning and for carpet cleaning, and also charged me for repainting between tenants and replacing worn carpeting that I had lived on for 5 years, or that a prior tenant had already stained before I moved in.
Deer Valley even falsified documents or instructed its subcontracting vendors to do so after I wrote protesting that I had paid invoices, cancelled checks, and photographs proving that I left both rentals clean and in good condition.
California Civil Code 1950.5(e) states that a “landlord may not assert a claim for damages to the premises or any defective conditions that preexisted the tenancy” and “landlord may not assert a claim for damages to the premises for ordinary wear and tear” and “The bad faith claim or retention by a landlord or the landlord’s successors in interest of the security or any portion thereof in violation of this section, or the bad faith demand of replacement security in violation of subdivision (j), may subject the landlord or the landlord’s successors in interest to statutory damages of up to twice the amount of the security, in addition to actual damages.”
There are many other former Deer Valley tenants who have had their security deposits unlawfully confiscated by this rip-off scam. If you also had such an experience, please share it. Also consider joining in a class action lawsuit against Sequoia Equities, the parent company of Deer Valley Apartments, to squelch these actions which appear to be commonplace both here in Roseville and in other locations where Sequoia Equities owns rental properties.
1 Updates & Rebuttals
Sequoia
Walnut Creek,California,
USA
Thank you for bringing this to our attention
#2REBUTTAL Owner of company
Tue, May 17, 2016
Thank you for your honest and valuable feedback. Feedback, such as yours, is an important tool that we use to improve our service and living experience for our residents and our customers. We understand your complete frustration regarding this issue and we definitely want to investigate this more to see if any errors or mistakes were made on our part. Please contact me as soon as possible so that I can get the pertinent information needed to look deeper into your situation. You can reach me by email at [email protected], or if you prefer by phone at (916) 782-3338. Best Regards, Theresa Ellis, Community Manager, Deer Valley Apartment Homes
