Rodney
Houston,#2Consumer Suggestion
Thu, April 08, 2004
Here are a couple of suggestions. 1. File a complaint with the Austin BBB. I've done that on several occasions for other issues and I've gotten responses from the companies. 2. File a complaint with the Texas Banking Commission. If you sent a physical check to Dell, and they processed it as a check, then your bank made the mistake of debitting an amount different than the check. If Dell processes it as a debit transaction, then they are the ones responsible for issuing a debit amount to your bank different than what you wrote on the check. 3. Here is Dell's direct Austin phone number. It is a toll-call, but it is a good place to start so that you can raise holy hell with them. Dell Computers 14050 Summit Dr Austin, TX (512) 244-6146