- Report: #338933
Complaint Review: Dell Computers - Surrey British Columbia
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Dell Computers
13450 102 Ave Surrey, v3t 5x6 British Columbia, Canada
Phone:
416-758-2100
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Dell Computers computer not repared as per waranty Surrey British Columbia
dell computer demension e520 tags 5bblqc1 purchased march 27 2007.
durring the warranty period the computer brock down a number of times resulting in dell replacing the hard drive 3 times the mother board and the power converter one time. each time this computer was repaired the same problem occured. three times during the waranty dell sent people to my home and replaced parts in this computer. after each part replacement the same problem would occure. now the waranty period has ended but the same problem is occuring . a dell technitionnow informs me that i need a new processor for this unit. they also informed that this computer is no longer covered by a warranty.
my contention is that this computer was never repaired from the first problem i had with it. all they did was keep changing parts i guess hoping they would find the right one.
nelson
osoyoos, British Columbia
Canada
durring the warranty period the computer brock down a number of times resulting in dell replacing the hard drive 3 times the mother board and the power converter one time. each time this computer was repaired the same problem occured. three times during the waranty dell sent people to my home and replaced parts in this computer. after each part replacement the same problem would occure. now the waranty period has ended but the same problem is occuring . a dell technitionnow informs me that i need a new processor for this unit. they also informed that this computer is no longer covered by a warranty.
my contention is that this computer was never repaired from the first problem i had with it. all they did was keep changing parts i guess hoping they would find the right one.
nelson
osoyoos, British Columbia
Canada
