I supposely purchased a Google Android Tablet for my grand-daugher for Christmas. The item appeared to be used. It did not work well and was not User Friendly I ordered the items on December 20 for Christmas and did not receive it until January 2, 2013. I wrote to Customer Service on several different occassions over the holidays and got a genertic response but none directly related to my question. I requested the Customer Service number and did not get a reply . I finally googled the number and called spoke to a man by the name of Gedion with an ID number of 0047 who said he is the CRS manager but refused to have my items returned.
In the past I purchased sheets and the sheet only lasted a couple of months and got holes in them when I washed them. I now believe that these items are a knock Off and not the real deal. I tried return the Tablet but when I spoke to the CRS she was really unfriendly and refused to provide me with a RMA number to return the item. I then asked to speak to a supervisor the CRS gave me a hard time but I was determined to wait on the phone.
I requested the name of the President or CEO but the supervisor Gideon refused to provide me with the name of a supervisor. When I googled Nomorerack I got such much negative information on the customer services and they products. However, I already had purchase the products. It is only two days since I receive the product and they refused to refund or exchange the producct. Go figure!
Dissatisfied Customer in Miami