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  • Report:  #1340766

Complaint Review: Dent Research... - Internet

Reported By:
Mark - Wellingborough, Other, United Kingdom
Submitted:
Updated:

Dent Research...
Internet, USA
Web:
dentresearch.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I immediately emailed them asking them to rectify it and heard nothing.I tried again and heard nothing.In the end ,as I am a busy hgv driver,I left it,deciding to cancel the membership just over a month before the 12 months automatic renewal(due on 16th jan so 4 weeks notice would be 16th December 2016).........To my great annoyance,I see that last week they took ANOTHER £96 out of my bank!......I'm very angry about it and emailed them again as I live in the uk,and yet again heard NOTHING!..........They have had around £150 off me that they shouldn't have had! dentresearch.com.........Harry Dent. 

In january(16th) of this year (2016) I joined Dent Research on the internet for their financial reports.I clicked to join their "Silver" membership for around £28. I noticed that they'd joined me up for their "Gold" service at £96(or around that figure).I sent them two emails to their customer services department and heard nothing.In the end I gave up and thought I would get intouch and cancel the membership with 4 weeks notice before 16th January 2017(4 weeks notice is 16th December 2016)........Anyway',last week I noticed that they've taken another £96 out of my bank before I had time to cancel and with NO authorisation to do so.I emailed them again and have again heard nothing.They obviously took the money before the 4 weeks notice before 16th january.Very sneaky! Looks like a scam to me,firstly,signing me up to the much more expensive service,then,taking ANOTHER £96 before they should've done!!!



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