- Report: #1377394
Complaint Review: Derma Genetix - St. Petersburg Florida
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Author Confirmed
Why?
Derma Genetix
PO Box 35395 St. Petersburg, 33705 Florida, USA
Phone:
8777195656
Web:
https://www.buydermagenetix.com/
Categories:
Business Rating:
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Derma Genetix Free Trial just pay shipping cost me $94.77 & $4.95 after 2 weeks St. Petersburg Florida
Their website advertised “Derma Genetix Age Defying Skin Cream free trail just pay shipping”. We ordered the trial for 1 fluid ounce jar and were charged $4.95 for shipping. 2 weeks later we were charged an additional $94.77 with the comment that if you don’t return the trial within 2 weeks you get charged for a 30 day supply. This was not clearly stated on the webpage for a “free trail” - additionally to the charges that occur when wanting to return the item. Furthermore we were unknowingly placed on auto ship and had to cancel.
The company is misleading and misadvertising their product. This is not a free trial and we are not the first ones to experience this ripoff.
