- Report: #1298220
Complaint Review: Dermaluxe - Vista California
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Author Not Confirmed
Why?
Dermaluxe
3231-C Business Mark Dr. #207 Vista, 92081 California, USA
Phone:
844.410.7595
Web:
dermaluxes.net
Categories:
Business Rating:
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Dermaluxe Dermaluxe non-customer service Vista California
I called several times (on hold 20+ minutes) and finally got a customer service rep. Very noisy: had to repeat everything!
I explained that I wanted to return the product and cancel auto membership.
I told her that the product was making my skin red, itchy and burning. She asked me how I was using the product (washing my face, applying the cream). She told me that I had to continue to use the product, and I was using it wrong. WHAT!
After a heated argument, I told her I was sending the two jars back and I had already contacted Bank of America to dispute the charges. She continued to argue, would not listen and continued to babble on and on. No resolution. I wished I had looked up RipOff reports before I ordered the trial.
