I was offered one of a number of free prizes proporting to be from a company that we use. I was only to pay the 4.95 shipping for a beaty product Dermaluxe wrinkle eliminator. I received the sample bottle, but also $100 charges on my credit card for additional products. The out-sourced representatives were hard to understand and most unhelpful. Finally through demands and threatening they offered to return 35% of their fradulent charges to my credit carad.