- Report: #1257589
Complaint Review: DermaNU Skin - Internet
-
Author Not Confirmed
Why?
DermaNU Skin
Internet, USA
Phone:
888-572-8220
Web:
Dermanu skin serum
Categories:
Business Rating:
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DermaNU Skin Dermanu skin serum unordered products charged to debit card, only one received. charged for five. Internet
Ordered a trial sample of Dermanu skin serum at $4.95 shipping. There was not further instructions that apperared on my screen.
I was called by my bank that I was nearly $500 dollars overdrawn. Only when I visited my bank to find out why was I aware of this scam. The I called the company who said they had sent 5 orders
I did receive the sample and a pkg. that I immediately returned unopened as I had not ordered anything else. I did not receive any others. The customer service rep said they had tracking numbers for all orders, but did not give them to me.
When I called they said I had to call withing 14 days to cancel these orders after placing the sample order.
No where did it say that on my PC screen. I have never received any more that the orginal sample.
This company refused to send a full refund, saying they will give back 75% minus return fee of $9.95
As an older person I am having trouble dealing with this and it has caused nearly $200 of overdrawn fees. I do not have this money to lose.
Hope you can help, if not me, then at least others.
