- Report: #371574
Complaint Review: Dermitage - Ontario California
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Author Confirmed
Why?
Dermitage
5300 Ontario Mills Parkway Unit 400 Ontario, 91764 California, U.S.A.
Phone:
800-886
Web:
N/A
Categories:
Business Rating:
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Dermitage Free Trial Ripoff Ontario California
I ordered a "free trial" from Dermitage online. I did not object to paying shipping and handling charges. Upon receipt of the "free" sample, I learned I would automatically be charged monthly for additional product. This was not clearly stated in the online ad.
I contacted the company to cancel and was issued an RMA number and shipping label to return the unused portion/empty bottles in order to cancel any future billing.
Although I returned the product, Dermitage continues to send me e-mail notices stating that I need to return the product or be charged. I have confirmation from the US Postal Service that the product was returned.
The company no longer answers their customer service number making it difficult to resolve this issue.
Cecelia
Yardley, Pennsylvania
U.S.A.
I contacted the company to cancel and was issued an RMA number and shipping label to return the unused portion/empty bottles in order to cancel any future billing.
Although I returned the product, Dermitage continues to send me e-mail notices stating that I need to return the product or be charged. I have confirmation from the US Postal Service that the product was returned.
The company no longer answers their customer service number making it difficult to resolve this issue.
Cecelia
Yardley, Pennsylvania
U.S.A.
