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  • Report:  #137709

Complaint Review: DETECTIVE TRAINING INSTITUTE - DTI - ART KASSEL - San Clemente California

Reported By:
- Los Angeles, California,
Submitted:
Updated:

DETECTIVE TRAINING INSTITUTE - DTI - ART KASSEL
337 Ave Adobe San Clemente, 92672 California, U.S.A.
Phone:
949-492-4420
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Art Kassel REFUSED TO ANSWER all of the things in the complaints while hiding under a temporary good record unto he is shut down.

Art Kassel will NOT be anything for much longer once they finish with him! Does he think we are stupid?? I called again today and they assured me that you are under investigation for fraud, scams, and over 34 violations of the licenses you hold! Go ahead and try to make everyone think that Global school and others and ipiu and pcdi and whatever else you talk about is behind my complaint and others. The proof is there for the authorities to stop you and you KNOW IT! Just because your bbb report shows no complaints, I spoke to the NATIONAL BBB TODAY because your local BBB is still investigating your violations!

Sit in your beach house and pretend that we ONLY have to pay $500 when your website says DIFFERENT!! How crooked can someone be to take our hard earned monthly payments and promise us all the things you said only to be DECEIVED and lied to!

William, you won't find anything on the state's web site right now because they told me today that DTI is UNDER INVESTIGATION FOR FRAUD and they will do all the complaints at the same time, including the 34 violations and fraud. Wait and see!

I do have a right and I do have an obligation to WARN OTHER PEOPLE ABOUT this scam and fraud that Art Kassel has been doing. Just because dti writes terrible stuff about other companies and schools that I have called doesn't mean he is right and they are wrong. But you have to wonder WHY he wants to keep us from contacting all them! I did after I found out the truth about him and now I see why!

Our family got scammed and ripped off by Art Kassel and his phony Detective Training Institute. We got his web site and trusted what he promised before we found out he is a fraud and a thief and an unethical member of the better business bureau when he stole their BBB logo for his own website! We have reported him and the authorities are now investigating him and his rip off scam company that takes good people for thousands of dollars by getting us to trust him when he says that other schools are rip offs!

He promised us that we could work for his private detective agency if we paid him thousands of dollars to go to his school. Then we found he does not even have a private detective business that does ANY business! We have reported him to the California Licensing authorities that he advertises his PI license to get poor people like us believing he has real work. He's just a scam and a rip off. He even told us that his school is licensed by the state education department, which is phony too!

We found out that his school has a correspondence license from the state and that NO CREDIT can be given to us that we can use at any other school! All he needs is a few dozen poor people a year to rip off and make a lot of money running his scam from San Clemente California so he can keep his beach house! I am so mad for being a fool that I have learned how to investigator better because he made us do it.

I should have NEVER taken his word by believing that all of the other detective schools were scams. I contacted every one of the other schools that he calls a scam and they all said the same thing about him! My husband and I will be getting trained, but we will NEVER FORGET what he did to us and the new school we are now attending. Report this monster to the cops and whoever can some this rip off.

Elizabeth

Los Angeles, California
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!


23 Updates & Rebuttals

Nathan

Rivesville,
West Virginia,
United States of America
I am a graduate of DTI

#2Consumer Comment

Wed, September 01, 2010

I have to agree with Jim on this one.  I was deployed to  Baghdad, Iraq for two years.  While in Iraq, I wanted to pursue and expand my skills as a former police officer by beginning my own Private Investigator's business.  I looked into DTI and liked the Advanced Detectives Training Course and ordered it.  I was informed that DTI was nationally credited and thought it would be a good check mark on the resume.  I took the course and every email and/or phone call I made when I had questions or concerns was answered by Art Kassel.  He was extremely professional at all times with me and was always there when I needed information pertaining to the course.  And like Jim, I too find myself referring back to the course materials from time to time because there is an enormous amount of supportive and resourceful information provided within the materials that Art Kassel and his school provides. 


Carl

El Cajon,
California,
U.S.A.
Sigh....more lies

#3Consumer Comment

Wed, April 13, 2005

Elizabeth, I have visited every website that you mentioned. DTI has a valid school license. Kassel has a valid PI license with no record of disciplinary action. DTI is an AAA rated member of the BBB. When I compare to that claims you have made against DTI, the only conclusion I can come up with is that you are either mentally disturbed or a competitor of DTI.


John

Chicago,
Illinois,
U.S.A.
I have just filed my own report because DTI is illegally using the Better Business Bureau reports.

#4Consumer Suggestion

Tue, April 12, 2005

I am not sure about all of the other things that are being said here, but I paid for the DTI course and chose to look carefully at their website because of this report and because of all of the denials and because Mr. Kassel has not answered the reason why he things he has the right to use the BBB reports even though the BBB website shows it is illegal. I don't know about the BBB logo, but I have found that Detective Training Institute is very much using the BBB reports illegally. It's all over their website. I will be calling Shauna Blair at the BBB Trademark Protection. I will be determining if I should seek a refund.


John

Chicago,
Illinois,
U.S.A.
I have just filed my own report because DTI is illegally using the Better Business Bureau reports.

#5Consumer Suggestion

Tue, April 12, 2005

I am not sure about all of the other things that are being said here, but I paid for the DTI course and chose to look carefully at their website because of this report and because of all of the denials and because Mr. Kassel has not answered the reason why he things he has the right to use the BBB reports even though the BBB website shows it is illegal. I don't know about the BBB logo, but I have found that Detective Training Institute is very much using the BBB reports illegally. It's all over their website. I will be calling Shauna Blair at the BBB Trademark Protection. I will be determining if I should seek a refund.


John

Chicago,
Illinois,
U.S.A.
I have just filed my own report because DTI is illegally using the Better Business Bureau reports.

#6Consumer Suggestion

Tue, April 12, 2005

I am not sure about all of the other things that are being said here, but I paid for the DTI course and chose to look carefully at their website because of this report and because of all of the denials and because Mr. Kassel has not answered the reason why he things he has the right to use the BBB reports even though the BBB website shows it is illegal. I don't know about the BBB logo, but I have found that Detective Training Institute is very much using the BBB reports illegally. It's all over their website. I will be calling Shauna Blair at the BBB Trademark Protection. I will be determining if I should seek a refund.


John

Chicago,
Illinois,
U.S.A.
I have just filed my own report because DTI is illegally using the Better Business Bureau reports.

#7Consumer Suggestion

Tue, April 12, 2005

I am not sure about all of the other things that are being said here, but I paid for the DTI course and chose to look carefully at their website because of this report and because of all of the denials and because Mr. Kassel has not answered the reason why he things he has the right to use the BBB reports even though the BBB website shows it is illegal. I don't know about the BBB logo, but I have found that Detective Training Institute is very much using the BBB reports illegally. It's all over their website. I will be calling Shauna Blair at the BBB Trademark Protection. I will be determining if I should seek a refund.


Carl

El Cajon,
California,
U.S.A.
More likes form Elizabeth

#8Consumer Comment

Mon, April 11, 2005

Claim: "Call Shauna Blair of the Better Business Bureau and verify what I said is true about Art Kassel's violations." FACT: Detective Training Institute has an AAA rating form the Better Business Bureau CLAIM: "Have you gone to the state PI licensing web site and compared what Art Kassel is SUPPOSED TO DO and how he has VIOLATED HIS PI LICENSE???" FACT: Per the web site for the California Department of Consumer Affairs, Art Kassel's PI license is valid in in good standing. There is NO HISTORY is disciplinary action against the license. CLAIM: "Have you gone to the State Education licensing web site and compared how Art Kassel and his scam school HAS VIOLATED HIS EDUCATION LICENSE?" FACT: The license for DTI is valid and in good standing as confirmed the the state education licensing web site.


Kris

B.,
Washington,
U.S.A.
Lacking common sense, and Lacking telling the truth

#9Consumer Comment

Sun, April 10, 2005

A lot of what you have said does not make any sense, and is lacking in common sense. And you keep changing your story, also you have said that you have not been telling the truth in your posts. In one of your last posts you stated that you have paid for 3 different schools for the same course. Why would you pay for the same course at three different schools? Why would you pay thousands of dollars to go to work for someone? When you work for someone they are suppose to pay you. I agree with what other people posts have said. You need to provide information like names, file and or case numbers of the agencies that are working with you. You need to provide evidence. I am not affilated with any of the schools. I have been watching this post for a few days.


Jim

St. Paul,
Minnesota,
U.S.A.
I'm a graduate of DTI

#10Consumer Suggestion

Sun, April 10, 2005

I graduated from DTI in 2000. I found Art Kassel to be very professional and forthright about his school, program, and himself personally. The program at DTI is the finest you will find anywhere in your search to find a school to learn the beginning ropes in working as an investigator. As any good investigator will tell you, first, you must look at all the evidence presented before you make a final judgement call about any case or situation. Remember to do this before you jump to conclusions. Things are not always as they appear. That, my friend, is one of the first things I learned from attending this school. On the other hand, that is not to say that our "gut" feelings don't play a role in our evaluations. However, we must, as a civilized society, remain true to our beliefs that each of us is innocent until proven guilty in a court of law despite the allegations. The DTI program was very beneficial to me in my job as a Legal Investigator for a large criminal law firm in Minneapolis/St.Paul. The training I received at DTI really prepared me for what was about to come starting with my first case in the real world of investigating. Since graduating, over five years ago, I have worked on multiple homicides, CSC cases, assaults, shootings, robberies, and many more. Even to this day, I refer often to my training materials I received from DTI. The training materials you receive from DTI are going to save your butt someday out in the real world. I know. It saved mine on several occasions. Finally, if you want to ask any specific questions about the training at DTI, or Art Kassel, please feel free to email me at pijim. I will be happy to share the knowledge I learned from DTI, and the respect I have for Art and his school. I am forever grateful to DTI for the skills they taught me in working safely as an investigator in the real world, where life is not like the Beaver Cleaver family.


Jim

St. Paul,
Minnesota,
U.S.A.
I'm a graduate of DTI

#11Consumer Suggestion

Sun, April 10, 2005

I graduated from DTI in 2000. I found Art Kassel to be very professional and forthright about his school, program, and himself personally. The program at DTI is the finest you will find anywhere in your search to find a school to learn the beginning ropes in working as an investigator. As any good investigator will tell you, first, you must look at all the evidence presented before you make a final judgement call about any case or situation. Remember to do this before you jump to conclusions. Things are not always as they appear. That, my friend, is one of the first things I learned from attending this school. On the other hand, that is not to say that our "gut" feelings don't play a role in our evaluations. However, we must, as a civilized society, remain true to our beliefs that each of us is innocent until proven guilty in a court of law despite the allegations. The DTI program was very beneficial to me in my job as a Legal Investigator for a large criminal law firm in Minneapolis/St.Paul. The training I received at DTI really prepared me for what was about to come starting with my first case in the real world of investigating. Since graduating, over five years ago, I have worked on multiple homicides, CSC cases, assaults, shootings, robberies, and many more. Even to this day, I refer often to my training materials I received from DTI. The training materials you receive from DTI are going to save your butt someday out in the real world. I know. It saved mine on several occasions. Finally, if you want to ask any specific questions about the training at DTI, or Art Kassel, please feel free to email me at pijim. I will be happy to share the knowledge I learned from DTI, and the respect I have for Art and his school. I am forever grateful to DTI for the skills they taught me in working safely as an investigator in the real world, where life is not like the Beaver Cleaver family.


Jim

St. Paul,
Minnesota,
U.S.A.
I'm a graduate of DTI

#12Consumer Suggestion

Sun, April 10, 2005

I graduated from DTI in 2000. I found Art Kassel to be very professional and forthright about his school, program, and himself personally. The program at DTI is the finest you will find anywhere in your search to find a school to learn the beginning ropes in working as an investigator. As any good investigator will tell you, first, you must look at all the evidence presented before you make a final judgement call about any case or situation. Remember to do this before you jump to conclusions. Things are not always as they appear. That, my friend, is one of the first things I learned from attending this school. On the other hand, that is not to say that our "gut" feelings don't play a role in our evaluations. However, we must, as a civilized society, remain true to our beliefs that each of us is innocent until proven guilty in a court of law despite the allegations. The DTI program was very beneficial to me in my job as a Legal Investigator for a large criminal law firm in Minneapolis/St.Paul. The training I received at DTI really prepared me for what was about to come starting with my first case in the real world of investigating. Since graduating, over five years ago, I have worked on multiple homicides, CSC cases, assaults, shootings, robberies, and many more. Even to this day, I refer often to my training materials I received from DTI. The training materials you receive from DTI are going to save your butt someday out in the real world. I know. It saved mine on several occasions. Finally, if you want to ask any specific questions about the training at DTI, or Art Kassel, please feel free to email me at pijim. I will be happy to share the knowledge I learned from DTI, and the respect I have for Art and his school. I am forever grateful to DTI for the skills they taught me in working safely as an investigator in the real world, where life is not like the Beaver Cleaver family.


Jim

St. Paul,
Minnesota,
U.S.A.
I'm a graduate of DTI

#13Consumer Suggestion

Sun, April 10, 2005

I graduated from DTI in 2000. I found Art Kassel to be very professional and forthright about his school, program, and himself personally. The program at DTI is the finest you will find anywhere in your search to find a school to learn the beginning ropes in working as an investigator. As any good investigator will tell you, first, you must look at all the evidence presented before you make a final judgement call about any case or situation. Remember to do this before you jump to conclusions. Things are not always as they appear. That, my friend, is one of the first things I learned from attending this school. On the other hand, that is not to say that our "gut" feelings don't play a role in our evaluations. However, we must, as a civilized society, remain true to our beliefs that each of us is innocent until proven guilty in a court of law despite the allegations. The DTI program was very beneficial to me in my job as a Legal Investigator for a large criminal law firm in Minneapolis/St.Paul. The training I received at DTI really prepared me for what was about to come starting with my first case in the real world of investigating. Since graduating, over five years ago, I have worked on multiple homicides, CSC cases, assaults, shootings, robberies, and many more. Even to this day, I refer often to my training materials I received from DTI. The training materials you receive from DTI are going to save your butt someday out in the real world. I know. It saved mine on several occasions. Finally, if you want to ask any specific questions about the training at DTI, or Art Kassel, please feel free to email me at pijim. I will be happy to share the knowledge I learned from DTI, and the respect I have for Art and his school. I am forever grateful to DTI for the skills they taught me in working safely as an investigator in the real world, where life is not like the Beaver Cleaver family.


Sherri

Piedmont,
California,
U.S.A.
SHOW US THE "VIOLATIONS" YOU INSIST ARE THERE.

#14Consumer Comment

Sun, April 10, 2005

Licensee Name: ART KASSEL INVESTIGATIONS License Type: Private Investigator License Number: 7423 License Status: CLEAR Definition Expiration Date: June 30, 2005 Issue Date: March 27, 1979 City: SAN JUAN CAPISTRANO County: ORANGE Actions: No Business Owners KASSEL ARTHUR III Related Licenses/Registrations/Permits No records returned Disciplinary Actions No records returned. You need help. Please check yourself into the nearest Emergency Room and they will make sure you get it. It appears to me that the man has been in business for 26 years without any disciplinary actions taken. Just because you want there to be investigations and complaints doesn't make it so.


Carl

El Cajon,
California,
U.S.A.
Your complaints lack credibility

#15Consumer Comment

Sat, April 09, 2005

You know, I've been to all of the web sites that you mentioned to check out Mr. Kassel and DTI and every bit of information you have given is FALSE. DTI has a AAA rating with the BBB. The school is fully licensed and in good standing and Mr. Kassel's private investigator's license has NO RECORD if disciplinary history.


Elizabeth

Los Angeles,
California,
U.S.A.
Call Shauna Blair and verify what I said is true about copyright violations.

#16Consumer Suggestion

Sat, April 09, 2005

Call Shauna Blair of the Better Business Bureau and verify what I said is true about Art Kassel's violations. She has CONFIRMED he has VIOLATED his BBB membership by unlawfully using their trademark and reports on one of the 3 or 4 schools he slanders. Here is her name and phone. Shauna Blair Trademark Protection Better Business Bureau 604-682-2711 You accuse me of a lot of things. You accuse me of working for one of the schools. You accuse me of not seeing any of the facts. But you're not willing to look at the same things that anyone can see for themselves. Have you gone to the state PI licensing web site and compared what Art Kassel is SUPPOSED TO DO and how he has VIOLATED HIS PI LICENSE??? Have you gone to the State Education licensing web site and compared how Art Kassel and his scam school HAS VIOLATED HIS EDUCATION LICENSE? I don't believe you have because you're more interested in accusing me of something else. Are you a owner in the dti scam school? Sorry, but your mesages seem to be attacking me without even looking at the facts or helping me warn others of things that his school is doing more than what my husband and I have witnessed.


William

Birmingham,
Alabama,
U.S.A.
Where's the Proof? how could you ever comprehend an agreement with DTI or any other group.

#17Consumer Comment

Fri, April 08, 2005

Elizabeth, You do not have the ability to comprehend messages in this forum so how could you ever comprehend an agreement with DTI or any other group. You need allot more than what any of those schools can teach you. You lack the most important quality of all, "Common Sense". It has become obvious by your posts that you want nothing more than to smear the name of DTI while you hide in this forum. Your agenda is unclear but my guess would be that you are working your campaign for the benefit of IPIU. Wannabe's like you hurt the profession of Private Investigation. Even though you have been given opportunity to back up your claims you continue with the they told me this and they told me that comments. Most people are intelligent enough to see your smear campaign for what it is. Your refusal to prove your claims make your stories even less convincing. As I have said on one of your other threads, PUT UP or SHUT UP!" Since you are unable to "PUT UP", maybe it is time for you to return to your PI studies at IPIU in the fields of "Mystery Shopping" & "Signal Privacy cases". Both of which I might add you can do on your own for free and for better money. I am sure by the evidence you have presented thus far, that DTI will probably be around when you retire from your job at Mickey D's. Please stop insulting people's intelligence with you gibberish.


Elizabeth

Los Angeles,
California,
U.S.A.
I am not a private investigator. I am just a consumer who has been lied to by Art Kassel in trying to take our hard earned money

#18Consumer Suggestion

Thu, April 07, 2005

Thank you for your help. Yes, I am not a private investigator. I am just a consumer who has been lied to by Art Kassel in trying to take our hard earned money, that's all. I have no clients. It's just my husband and I. But I have just paid for three other PI programs that I will be starting very shortly. And all three schools have a LOT to say about the scam and lies that Art Kassel says about any other school. I have also received emails from the Better Business Bureaus who confirmed they are handling Art Kassels violations and abuses of their copyrighted logos on his website by showing people what he thinks of ipiu. I don't care what he thinks about ipiu as much as I care that he advertises he is a BBB member and then violates his BBB agreement. But in the meantime, the state authorities did tell me that if I knew others were walking into a scam and a fraud and that the evidence of the 34 violations is there for others to see, then they did tell me to do the right thing and warn others. They did not tell me where to warn, but this web site is one that they want us to warn others. I received an email from the owner of this web site thanking me for warning others. The state authorities ALSO said that the evidence is not going to disappear or go away because they have the means to make sure because the school is licensed. And thank you again for suggesting that I get others to assist. I have had several offers already, and I get emails every day. As you can see, I am less frantic because others have been so helpful in making sure Art Kassel and Detective Training Institute will no longer be able to hide under his "good" record by scamming others.


Sherri

Piedmont,
California,
U.S.A.
UH, ELIZABETH, YOUR POST MAKES NO SENSE they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation

#19Consumer Suggestion

Thu, April 07, 2005

If DTI is being investigated and the imaginary investigators are being discreet, they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation on a public message board. Do you see how that makes absolutely no sense? I can see that you really don't have the personal characteristics needed to be a PI, such as logical thinking or common sense. We're still awaiting your "proof" of the "34 violations". You do know that if you ever do become a PI, you will have to provide tangible proof of your investigation to clients and/or courts? Whatever your real issue is, I hope that you seek assistance for it.


Sherri

Piedmont,
California,
U.S.A.
UH, ELIZABETH, YOUR POST MAKES NO SENSE they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation

#20Consumer Suggestion

Thu, April 07, 2005

If DTI is being investigated and the imaginary investigators are being discreet, they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation on a public message board. Do you see how that makes absolutely no sense? I can see that you really don't have the personal characteristics needed to be a PI, such as logical thinking or common sense. We're still awaiting your "proof" of the "34 violations". You do know that if you ever do become a PI, you will have to provide tangible proof of your investigation to clients and/or courts? Whatever your real issue is, I hope that you seek assistance for it.


Sherri

Piedmont,
California,
U.S.A.
UH, ELIZABETH, YOUR POST MAKES NO SENSE they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation

#21Consumer Suggestion

Thu, April 07, 2005

If DTI is being investigated and the imaginary investigators are being discreet, they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation on a public message board. Do you see how that makes absolutely no sense? I can see that you really don't have the personal characteristics needed to be a PI, such as logical thinking or common sense. We're still awaiting your "proof" of the "34 violations". You do know that if you ever do become a PI, you will have to provide tangible proof of your investigation to clients and/or courts? Whatever your real issue is, I hope that you seek assistance for it.


Sherri

Piedmont,
California,
U.S.A.
UH, ELIZABETH, YOUR POST MAKES NO SENSE they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation

#22Consumer Suggestion

Thu, April 07, 2005

If DTI is being investigated and the imaginary investigators are being discreet, they are NOT going to tell you to "warn other" and tell everyone that DTI is under investigation on a public message board. Do you see how that makes absolutely no sense? I can see that you really don't have the personal characteristics needed to be a PI, such as logical thinking or common sense. We're still awaiting your "proof" of the "34 violations". You do know that if you ever do become a PI, you will have to provide tangible proof of your investigation to clients and/or courts? Whatever your real issue is, I hope that you seek assistance for it.


Elizabeth

Los Angeles,
California,
U.S.A.
Yes, discreet is what the authorities are doing

#23Consumer Suggestion

Wed, April 06, 2005

Yes, discreet is what the authorities are doing about detective training institute. But they also told me to WARN OTHERS so there is no more fraud. I have not given precise details, but anyone who wants to see the 34 violations can do so by comparing the laws that DTI is violating, not to mention using the BBB logo and name slander Global School and others.


Sherri

Piedmont,
California,
U.S.A.
"ELIZABETH" (OR WHATEVER YOUR REAL NAME IS)...

#24Consumer Suggestion

Wed, April 06, 2005

Get a grip. For someone training to be a Private Investigator, you should know that being discreet is the best way to get information and you would not advertise the findings of an investigation in a public forum. My father was a Police Detective and NEVER discussed his investigations with anyone at home or away from work. Truth of the matter is, you are coming across like either a competitor or someone associated with that phony "union" that Mr. Kassel exposes on his website. Oh, and by the way, the state would only take your information and investigate it..they would NOT reveal their findings to someone filing a complaint about the other "34 violations", so please don't insult our intelligence. First you said you found the information on the California State Government website..when pointed out that it wasn't on the website, now "they" told you. PUHLEEZ.

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