- Report: #1279746
Complaint Review: Diamond Doctor - Dallas Texas
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Author Confirmed
Why?
Diamond Doctor
8127 Preston Rd Dallas, TX 75225 Texas, USA
Phone:
+1 972-342-6663
Web:
www.diamonddoctor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Diamond Doctor performed heinous crimes by claiming they deliver the best jewels in Dallas when really they rack up the price for their diamonds and sell knock-off versions. I was truly disappointed at their service and it turns out you can buy much better quality diamonds at cheaper places. They are located in Dallas, Texas
Diamond Doctor Scam is the headline I'd use to sum up my experience with this terrible busness. David Blank, the manager of Diamond Doctor, clearly believes his service is the best in the whole of Texas but I'd contest this to an alarming degree. He sells diamonds and jewellery that cost well over the price it ought to be selling at (an example being $20,000 selling price for a ring worth $9,000). He claims he has the best quality diamonds yet I've seen and reviewed for myself much better selections of diamonds (and this has been verified by various sources I visited).
In short: a bad company selling bad stuff for their own personal game. They don't care about their customers one bit.
1 Updates & Rebuttals
Diamond Doctor
Dallas,Texas,
USA
Your Feedback is Appreciated
#2REBUTTAL Owner of company
Fri, January 22, 2016
|
Thank you for bringing this matter to our attention. We take pride in offering only the best quality diamonds that have been appraised by recognized third parties. Our prices are always in line with these apprasials. If any customer is not happy with the quality of any item purchased from us, we will gladly exchange it or give an immediate refund. This has been our policy since the day we opened in 2002. If you are willing to come to our store with the item(s) you purchased from us, along with the receipt, not only can you return the item(s) you bought from us for a full refund, I will personally give you a $1000 credit toward anything we offer to offset your feelings of disappointment with our service. We are looking forward to the opportunity to rectify this matter. Sincerely, David Blank, Owner The Diamond Doctor |
