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  • Report:  #785707

Complaint Review: Diamond Van Line - Internet

Reported By:
Mark VW - Emmaus, Pennsylvania, United States of America
Submitted:
Updated:

Diamond Van Line
3940 Ingraham St San Diego, CA 92109 Internet, United States of America
Phone:
858-274-4074
Web:
diamondvanline.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Adam came to my house to provide an estimate on moving from CA to PA. The binding estimate was $8500. On moving day the "company" Diamond Van lines came with a Budget Van, not the 53 ft trailer we were expecting. I was told the other van broke down. The next day a second Budget van showed up and when it was full I was told they were done. My home still had iems to be moved.

When I called Adam Dahan in San Diego I was told the quote was NOT binding and the cost was $15,000,   with my goods in his possesion I had few options. I negotiated that down to $13,000.

When the items arrived in PA they had been tossed around, about 50% of the containers showed damage. My damages were over $3000, I paid an additional $5000 and paid to have items they did not take for $5400.  I have pictures of the damage, the very old National van lines trailer, items saying fragile upside down in the trailer.  Adam will not return my calls and the phone machine is full.



2 Updates & Rebuttals

Kel

mISSION,
California,
United States of America
Well????

#2Consumer Comment

Wed, March 13, 2013

What was the outcome??? I just got screwed by them!!!! *UGH!!!!


Mark VW

Emmaus,
Pennsylvania,
United States of America
Contact from Adam/Diamond Van Line

#3Author of original report

Wed, October 12, 2011

Adam Dahan called me today and says he would like to resolve this issue and his lack of response was due to Jewish holidays. I am providing details of my loss in writing. I will update this report as it is resolved.  Mark

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