- Report: #908841
Complaint Review: DietPatchToday.com - Internet
Reported By:
Mini -
Germantown, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DietPatchToday.com
Internet, United States of America
Phone:
8777735152
Web:
DietPatchToday.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DietPatchToday.com Diet Patch Today Never go for it, they are a big Cheat!! Internet
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I saw their offer and enrolled for trial package saying i will only be billed 4.95 for shipping and handling. they sent me some patches which was a useless stuff. I was regretting 4.95 i paid for this useless stuff when i got to know i have been billed another 89.97. because I did not unsubscribe though i had returned the product.
I called customer care and fought with them but they kept on saying nonsense and offered me 35% discount for continuing the membership of rubbish product.
I cancelled my subscription after loosing 95 bucks for nothing.
I called customer care and fought with them but they kept on saying nonsense and offered me 35% discount for continuing the membership of rubbish product.
I cancelled my subscription after loosing 95 bucks for nothing.
1 Updates & Rebuttals
DietPatchToday
United States of AmericaCustomer Signed Up For Trial
#2UPDATE Employee
Thu, August 02, 2012
Customer signed up for a 14 day trial, agreeing to the terms and
conditions that they would be billed the full price if they did not
cancel before the 14 day trial period had ended.
Customer can see the last step of the order page here that shows the
terms and conditions box is required to be checked (Also notice the
condensed version of the terms to the left of the page as well):
www.dietpatchtoday.com/order.php
The full terms and conditions the customer agreed to are located here
(They can also be clicked on on the order page, on the home page, and in
the email sent to the customer after their trial order was placed):
www.dietpatchtoday.com/terms.htm
The customer was sent the 14 day trial and the product was delivered to the customer.
Customer did not cancel within the 14 days like agreed to if they did not want to pay for the product and was charged the full price for the
product.
The trial period does begin on the order date and that is disclosed both
on the order page, the terms and conditions that are required to be
agreed to, on the main website, and a link to the terms and conditions
are emailed to the customer with their order. We extend trials all the
time for people who email or call in before the 14 day window has passed
and
are always happy to give customers more time to try the product.
We also allow customers to return the product if it is not used for a
refund if that is what the customer wishes to do. We do not do anything
that is not disclosed on our website, is required to be agreed to before
placing an order, and is sent to the customer.
