- Report: #719379
Complaint Review: Digital River - Eden Prairie, Minnesota
Reported By:
Don -
Daly City, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Digital River
9625 West 76th St, Suite 150 Eden Prairie,, 55344 Minnesota, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Digital River Share*it Digital River Company does not keep its word Eden Prairie,, Minnesota
I ordered the "registration key" for Password 2000 from Share*it Digital River. The invoice stated it was to be delivered within 48 hours. After four days of not receiving the product I began an extensive e-mail correspondence with them and with the software publisher. After a total of ten days and 5 emails to Share*it and the software publisher (mightsoft), I still had not received the key. When I informed them I would initiate a credit card dispute, they said they would issue a refund within three days. The refund (of course) did not come. I eventually completed a dispute resolution with my credit card company.
It was obvious to me that Share*it Digital River was selling something they don't have. Very poor customer service. Meets all the definition of a "total scam" I will avoid the company in the future
It was obvious to me that Share*it Digital River was selling something they don't have. Very poor customer service. Meets all the definition of a "total scam" I will avoid the company in the future
