- Report: #674088
Complaint Review: digital tv express - Internet
Reported By:
wg -
oakwood village, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
digital tv express
Internet, United States of America
Phone:
1 866 877 8989
Web:
www.digitaltvexpress.tv
Categories:
Business Rating:
(0)
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digital tv express doesnt honor their return policy, Internet
i purchased a cable converter box in sept 2010.
i returned it oct 15 2010 .
i had to write and call at least 2 dozen times for my refund, as well as get the ohio attorneygenerals office involved.
there is a 20% restocking fee. i paid $ 230 for my purchase.
i finally received a refund of $ 156 today dec 21 2010. my refund should have been for $184 with the 20 % restocking fee.
so i guess i will be fighting again for my refund. and 1 more thing they dont answer your phone messages and dont answer your emails either
