Red0730
KATY,#2UPDATE Employee
Wed, July 16, 2008
As a current employee at Dillard's, and a former personnel manager of an oil company, I find Dillard's training for its new employees laughable. In the 2 years I have been working at one of the Houston stores, it has only gotten worse. Our store has changed it's training program a couple of times. Only to make it worse than the way it was before. The training program is broken, and no one seems to know what to do to fix it. No wonder the company gets sued every time you turn around. What the company, as a whole needs to do is have a someone who actually knows what they are doing conduct the training sessions. Instead on shoving it off on Area Sales Mgrs. who haven't got a clue about the laws, or what it takes to train new employees. There is much more to orienting new hires than how to use the register and how to dress for work. I see managment and staff breaking EEOC laws everyday. Guess what? No one cares. Especially not upper management. Their only aim is to get training done as quickly and cheaply as possible and put these new hires out on the floor making sales. Too bad these new hires are put to work completely clueless and helpless. In my experience Dillard's managements' whole aim is set their employees up to fail. Never mind the fact store managers are allowed to blackmail employees into doing their bidding. Bottom line, the term "training program" is a joke at Dillards.
Red0730
KATY,#3UPDATE Employee
Wed, July 16, 2008
As a current employee at Dillard's, and a former personnel manager of an oil company, I find Dillard's training for its new employees laughable. In the 2 years I have been working at one of the Houston stores, it has only gotten worse. Our store has changed it's training program a couple of times. Only to make it worse than the way it was before. The training program is broken, and no one seems to know what to do to fix it. No wonder the company gets sued every time you turn around. What the company, as a whole needs to do is have a someone who actually knows what they are doing conduct the training sessions. Instead on shoving it off on Area Sales Mgrs. who haven't got a clue about the laws, or what it takes to train new employees. There is much more to orienting new hires than how to use the register and how to dress for work. I see managment and staff breaking EEOC laws everyday. Guess what? No one cares. Especially not upper management. Their only aim is to get training done as quickly and cheaply as possible and put these new hires out on the floor making sales. Too bad these new hires are put to work completely clueless and helpless. In my experience Dillard's managements' whole aim is set their employees up to fail. Never mind the fact store managers are allowed to blackmail employees into doing their bidding. Bottom line, the term "training program" is a joke at Dillards.