- Report: #625443
Complaint Review: Direct Benefits Online - Internet Wyoming
Reported By:
JB -
Clifton Heights, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Direct Benefits Online
3904 Central Ave Ste A # 135 Internet, 82001-1379 Wyoming, United States of America
Phone:
(800) 284-7112
Web:
www.directbenefitsonline.com
Categories:
Business Rating:
(0)
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Direct Benefits Online ,directbenefitsonline.com Unauthorized debit of my checking account without my knowledge Internet, Wyoming
I was a victim of a scam by Direct Benefits Froup located in Cheyenne, WY 82001-1379. The manager of the company's name is Michelle Ferguson. I went on a payday site to locate information about a loan and in a little fine print at the bottom of the page some where to completely confuse the consumer this company wanted to take $49.90 out of your checking or savings account which happened to me. This happened on 7/2 and I did not relaize this for a few days. I have called the customer service desk 800-284-7112 multiple times to expain that I was not interested in there service and to refund my 49.90 and the $35 it cost me for a bank overdraft fee. The customer service desk has given me three different dates when the money would be returened but the refuse to return the $35. I have had correspondence with Gabriel and the manage Michelle Ferguson who refuses to show screen shot prrof where I signed up for this. The IP address she said I signed up from was not from my PC and she refuses to acknowledge this. I want to see a screen shot for two reasons first so I can see where this check box is so I can alert other consumers to this fraud that this company is performing. This company is a disgrace in they way they take advantage of people and fail to retuen all funds in a reasonable manner.
Manger Michelle Ferguson
phone 800-284-7112
If you have been a victim of this scam.
