Instaflex Support
Charlotte,#2UPDATE Employee
Tue, January 24, 2012
Instaflex is sold in a variety of ways, one of which is the trial program that has an autoship component. Our trial program is an 18-day trial, where customers get a true 14-day sample plus 4 days allowed for shipping, not an 11-day trial as stated in the posting. Customers may cancel at any time by calling 877-869-3310 or by email, during or after the trial period.
The customer phoned in after their trial period was over. Their account was canceled at their request, they were issued instructions on how to return the product, and they were issued a full refund.
In terms of not being FDA approved, Instaflex is not a drug nor do we claim to be. Instaflex is a nutritional supplement and is not FDA approved, like all other supplements. We state this on our website and on every bottle we sell. as it is required. Instaflex however is manufactured in FDA inspected facilities and meet all FDA manufacturing guidelines.