- Report: #10413
Complaint Review: direct insurance company - Chattanooga Tennessee
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Author Not Confirmed
Why?
direct insurance company
5813 Lee Highway Chattanooga, 3734'1 Tennessee, U.S.A.
Phone:
423-899-8200
Web:
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DIRECT INSURANCE COMPANY - Will turn against you for the other person who actualy hit you
DIRECT INSURANCE COMPANY IS PART OF A COMMON SCHEME/PLAN. THEY TAke your money each month for full coverage. uninsured motorist are automaticazlly covered unless you reject. What consumer pay each month to have full coverage and then sign to reject uninsured motorist. Direct Insurance Company at Lee Highway fraudlet forged my name stating that I rejected uninsured motorist when I went and had a car inspection in order to received uninsured motorist. I had a wreck and they turned against me and representing the person who hit me. he was citated. I have a court date January 16, 2002. I filed a report for the tennessee insurance commission. My car has been damage since 12/24/99. They are the most low down company in the universe. In the law book rule 8(30(i) sume it all. I need everyone who has dealt with direct. they are oinly interested in their company revnu.
2 Updates & Rebuttals
Stacey
Baton Rouge,Louisiana,
U.S.A.
One more note...
#2UPDATE Employee
Wed, August 24, 2005
Direct teaches that the words "Full Coverage" is a "dirty word". The term "Full Coverage" is very misleading and ususally when a client requests this coverage they are implying Comprehensive, Collision and Liability Insurance. Agents are trained to respond to this request by asking what coverages the insured wishes to purchase. They explain in detail what the coverages are and what choices they have. Direct believes in fully disclosing all coverages that the client may choose to purchase.
Stacey
Baton Rouge,Louisiana,
U.S.A.
Direct is a reputable and fair company
#3UPDATE Employee
Wed, August 24, 2005
I have worked for Direct for the past 7 years both in sales and at our corporate and regional headquarters. I personally can say that as a agent we have strict training programs that fully train us to serve our clients in a professional and efficient manner. Our agents are trained to explain all paperwork in detail. Direct pays close attention to training practices and invests much time and money into its programs. The clients must take some responsibility for what they sign. They are given an ample opportunity to read over their paperwork. This individual's claim has absolutely no merit what-so-ever. Direct invests a great deal of resources to fully investigate claims. Direct is a wonderful company to work for and the people who started the company are decent and honest. I am proud to work for this Direct Insurance!
