- Report: #381451
Complaint Review: DIRECT TV IS A RIP-OFF - Www.directv.com Nationwide
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Author Confirmed
Why?
DIRECT TV IS A RIP-OFF
Greenwood Village, CO Www.directv.com, Nationwide, U.S.A.
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DIRECT TV IS A RIP-OFF FRAUDLANT PRACTICES Www.directv.com GENERAL OFFICE
I called for information on Direct TV , I asked if I would get on demand with this service, "YES, not a problem". I asked about the advertised package with the 3 months free service, " Yes, sign up now and get 3 months free service." I asked what this included, " All of the base premium channels".
I was also advised the installment would be free.
What I was not told was that in order to get on demand, I would have to purchase a RF Module and a router ($75.00 for the two pieces) and have them installed. I was not advised that I would have to have a fast DSL internet connection, either. I was not advised that in order to get the free 3 months service, I would have to pay for a football package that I did not want!!!!
When I received the bill for the foot ball package that I did not want, I was advised that I had to keep it or loss the free service. I also questioned why I was not able to use the on demand service, this is when I was advised that I would have to purchase the RF Module and the Router. (Fine time to tell me now!!!) Also notice below, What I copied directly from their webpage, "No equipment to buy or startup costs".
Save $23 per month for 12 months
(regularly $104.99/mo.)
Only $46.99/mo. for up to 2 months after an additional $35 bill credit
Over 265 all-digital channels, including 31 premium movie channels and over 35 specialty sports networks
Local channels included at no extra charge*
Free HD DVR receiver upgrade after instant online rebate ($199 value)
65 XM Satellite Radio channels included
No equipment to buy or startup costs
Regular price: $104.99 per month
I was billed 91.04 for the first month (not even the whole month at that!)
Linda
Sylacauga, Alabama
U.S.A.
I was also advised the installment would be free.
What I was not told was that in order to get on demand, I would have to purchase a RF Module and a router ($75.00 for the two pieces) and have them installed. I was not advised that I would have to have a fast DSL internet connection, either. I was not advised that in order to get the free 3 months service, I would have to pay for a football package that I did not want!!!!
When I received the bill for the foot ball package that I did not want, I was advised that I had to keep it or loss the free service. I also questioned why I was not able to use the on demand service, this is when I was advised that I would have to purchase the RF Module and the Router. (Fine time to tell me now!!!) Also notice below, What I copied directly from their webpage, "No equipment to buy or startup costs".
Save $23 per month for 12 months
(regularly $104.99/mo.)
Only $46.99/mo. for up to 2 months after an additional $35 bill credit
Over 265 all-digital channels, including 31 premium movie channels and over 35 specialty sports networks
Local channels included at no extra charge*
Free HD DVR receiver upgrade after instant online rebate ($199 value)
65 XM Satellite Radio channels included
No equipment to buy or startup costs
Regular price: $104.99 per month
I was billed 91.04 for the first month (not even the whole month at that!)
Linda
Sylacauga, Alabama
U.S.A.
