- Report: #442334
Complaint Review: Direct TV - Greenwood Village Colorado
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Direct TV
directtv.com Greenwood Village, 80155 Colorado, U.S.A.
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Direct TV I cannot even believe this company has such horrible billing practices and is still in business Greenwood Village Colorado
This is good! Had Direct TV installed in Feb of 08 with a CONTRACT PRICE of $69.93 per month.
Have to say something good, the service tech did a good job.
Anyway, received my first bill in March $92.06. Got on the phone paid $69.93. April's bill $79.93, lost May's, June $75.19, July $92.42, Aug $90.49, Sept. $94.70, Oct, $92.39, Nov. $97.65, Dec. $102.91, Jan 09 $108.17, Feb. $114.19. Mind you there were no movies rented at all, no extras. Also, this was not a trickle down effect, every stinking bill was different. I was done calling these people every month so I had my husband handle Februarys bill. He was on the phone with ID #100162737 for just about 2 hours getting this straight. He explained to her the billing problems for the last year and this little girl assured him, because of all the hassle, that our next bill would be $69.93 and she even threw in 3 free months of Showtime and HBO. Got somewhere, NOT. March bill comes, $92.92. Called, talked to supervisor, called central. This is now our bill every month NOT. Tried every avenue that I knew of so I guess I'm stuck. Gets better, April's bill comes at a cost of $96.17. Get on the horn again. Seems to be that March's contact did not know that there would be a price increase and $96.17 is now our monthly payment. I cannot wait for Feb. of 10 to come around so I can get out of this contract. Never in my life have I ever had to deal with this bull crap on a monthly basis. I AM DONE. There has to be something better out there!
Sharing this makes me feel better if it helps someone make an informed decision:)
Sydney
elyria, Ohio
U.S.A.
Have to say something good, the service tech did a good job.
Anyway, received my first bill in March $92.06. Got on the phone paid $69.93. April's bill $79.93, lost May's, June $75.19, July $92.42, Aug $90.49, Sept. $94.70, Oct, $92.39, Nov. $97.65, Dec. $102.91, Jan 09 $108.17, Feb. $114.19. Mind you there were no movies rented at all, no extras. Also, this was not a trickle down effect, every stinking bill was different. I was done calling these people every month so I had my husband handle Februarys bill. He was on the phone with ID #100162737 for just about 2 hours getting this straight. He explained to her the billing problems for the last year and this little girl assured him, because of all the hassle, that our next bill would be $69.93 and she even threw in 3 free months of Showtime and HBO. Got somewhere, NOT. March bill comes, $92.92. Called, talked to supervisor, called central. This is now our bill every month NOT. Tried every avenue that I knew of so I guess I'm stuck. Gets better, April's bill comes at a cost of $96.17. Get on the horn again. Seems to be that March's contact did not know that there would be a price increase and $96.17 is now our monthly payment. I cannot wait for Feb. of 10 to come around so I can get out of this contract. Never in my life have I ever had to deal with this bull crap on a monthly basis. I AM DONE. There has to be something better out there!
Sharing this makes me feel better if it helps someone make an informed decision:)
Sydney
elyria, Ohio
U.S.A.
