- Report: #320497
Complaint Review: Direct TV - Lake Worth Florida
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Direct TV
directtv.com Lake Worth, 33467 Florida, U.S.A.
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Direct TV Disconnection fee Lake Worth Florida
I have had Direct TV for quite a few year, including my current location. I have all of the HD equipment from and through Direct TV. About 4 months ago, I started having problems receiving HD channels. Four repair men were sent of the period of approx. 5 weeks. None could repair the problem. Therefore, I reluctantly cancelled Direct TV.
It should be understood that I was VOLUNTARILY paying over $130 per month while, at the same time, my condo association provided me with FREE PREMIUM CABLE service.
When I called to cancel my Direct TV subscription, I was informed that I owed $263 for cancelling. I find this ironic since I was happy to be a customer until THEY could not provide me with the service for which I was paying.
When you speak to a customer service representative, you cannot obtain the phone number or email for the legal department for Direct TV. In fact, you can hope for is an address. Again, I find it ironic that DIRECT TV, a technically advanced company, does not have phone numbers or emails available. Do you think someone may be hiding???
John
Lake Worth, Florida
U.S.A.
It should be understood that I was VOLUNTARILY paying over $130 per month while, at the same time, my condo association provided me with FREE PREMIUM CABLE service.
When I called to cancel my Direct TV subscription, I was informed that I owed $263 for cancelling. I find this ironic since I was happy to be a customer until THEY could not provide me with the service for which I was paying.
When you speak to a customer service representative, you cannot obtain the phone number or email for the legal department for Direct TV. In fact, you can hope for is an address. Again, I find it ironic that DIRECT TV, a technically advanced company, does not have phone numbers or emails available. Do you think someone may be hiding???
John
Lake Worth, Florida
U.S.A.
