- Report: #1289190
Complaint Review: Direct-TV - Nationwide
Reported By:
scarz -
Rancho Cordova, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Direct-TV
Nationwide, USA
Web:
directtv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct-TV Poor service, poor customer service, poor technician, poor equipment, no comparsion to customer Rancho Cordova, California Nationwide
In May 2014, when I stated having problems with DirectTV HD box every month I was calling this cable company with problems my tv would blanket out i could not usealize the function that was hook-up to hd box my phone was hook-up to this cable which never record any incoming calls, could not use the channel box that came with High-Definetion box
according to Direct-tv I sign up for a two year contact with direct-tv I don't remember signing a (2) year contact for this part of sh**, I've ask direct-tv too send me a copy of this contact, Now in Oct 2015 I decide to switch with ATT services, when I call Direct-tv to cancel my services there customer service never told me that I was under contact I also ask Direct-tv to check there recording because they do record every call unless the customer tell them not to which I did not, so my question why don't Direct-tv check there recording, back to what I was saying poor customer service etc, .
