- Report: #651756
Complaint Review: DIRECT TV - PO box78626 Arizona
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Author Confirmed
Why?
DIRECT TV
PO box 6550 Greenwood Village Colorado 80155 PO box78626, 85062-8626 Arizona, United States of America
Phone:
18005315000
Web:
directtv.com/signin
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DIRECT TV charged early 260.00 temination fee ,charged me for eqipment and took the equipment back wont give money back PO box78626, Arizona
Hello let me begin by saying i am very upset with this company Direct TV first of all my landlord sold the house i was renting and i had to move where i moved they dont allow satalite so i told direct tv i can no longer have them they were very persistent for me to ask my landlord now and tell them i have rights to let me keep direct tv i said i was affraid it was gonna cause problems with me just moveing in so they said i have a early termination fee which they never told me about cause i had a bundle with verizon so they are chargeing me $260.00 i was gonna deal with that amount ,But what toped it all off was when they said we want all the equipment back and i said but why if i payied $221.00 for it they said they were giveing me $5.00 back a month on my bill so i have to send the equipment back or they charge me $400.00 and something dollars they said.So i am gonna send it back i dont want my credit ruined but i think they are completly unfair and a ripoff for takeing my money and not giveing it back when they get there equipment back please help me get my money back
4 Updates & Rebuttals
chicky p
clovis,California,
USA
Finally got refund of early cancelation fee
#2Consumer Suggestion
Wed, February 23, 2011
Dear fellow consumer,
DirecTV took $400 from my elderly mom for same reason. I got no satisfaction after filing claims with FTC, Nat'l BBB, and Ca Dept of Consumer Affairs. So I filed complaint with Ca Attorney General and received refund of $400. You might contact your state Attorney General too.
Sandra
reading,Pennsylvania,
U.S.A.
stacy about my direct tv
#3Author of original report
Wed, February 23, 2011
well sorry if i offended you but if the company did it to everyone it wouldnt make money but i asked them for my copy of what i signed and they stated that i accepted over the phone well i do not accept nothing unless my husband approves it and i am not here to hear you critasize me i am here for help so if you think i am not as smart as you but i am gonna pay them when they show me a copy of what i signed which they will not give me or to hear sence they say they record everything where i made this agreement to them that is all i asked and i dont feel i have to pay something i dont owe and be hurrased everyday by people and get told i didnt send the equipment back when i sent it through fed ex so thank you for your help and i wanted them cause my dad and mom had them for 8 years
War
San Antonio,Texas,
United States of America
Help on the way
#4Consumer Suggestion
Mon, October 25, 2010
There is a website called The Consumerist. On the site they tell you how to get action on your complaint by delivering an EECB. That stands for Executive E-mail Carpet Bomb. Essentially, you state your problem in a reasonable manner then e-mail it to the top people at the company (CEO, CFO, whoever). You can find out who these individuals are by going to the company website. I hope this helps in some small way. If what I said didn't make sense, again, check out TheConsumerist.com
Stacey
Dallas,Texas,
U.S.A.
huh??
#5Consumer Comment
Sun, October 17, 2010
I have no clue what your report says. Please learn to spell then come back and update your report. FYI when you sign up with Directv you sign a contract and that contract states an early termination fee.
NO I do not work for Directv but have had it for 7+ years and I knew when I signed up there was an early termination fee.
