- Report: #160474
Complaint Review: Directdietpills.com - Casselberry Florida
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Author Confirmed
Why?
Directdietpills.com
1033 State Road 436, Suite 201 Casselberry, 32707 Florida, U.S.A.
Phone:
888-855-7455
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct Diet Pills.Com Company Did Not Answer My Emails, Phone Always Busy, Still Charged My Credit Card Casselberry Florida
I ordered a product from this company and within a few hours they sent me my order confirmation. At that time I realized the product I ordered was not what I thought it was (because I was misled by their website). I immediately started sending them emails and calling their customer service number. The phone was always busy and they never responded to one of my emails. I GOT THE ITEM IN THE MAIL TODAY!!! They completely ignored the fact that I wanted to cancel my order. Their website says you can cancel your order before they are shipped and they will send you a fedex number when the item is shipped. They never sent me an email with a fedex number, so I assumed, even though they never responded to me that they had canceled my order in response to my numerous emails. Well, they didn't. This site has to be a total rip-off. I bet if you try to go there in a month or so they will be long gone. STAY AWAY FROM DIRECT DIET PILL.COM!!!
DOES ANYONE KNOW HOW I CAN GET THEM TO REVERSE THE CHARGE? THANK YOU.
Connie
Endwell, New York
U.S.A.
DOES ANYONE KNOW HOW I CAN GET THEM TO REVERSE THE CHARGE? THANK YOU.
Connie
Endwell, New York
U.S.A.
1 Updates & Rebuttals
Connie
Endwell,New York,
U.S.A.
CONTACTED BBB ON THIS ISSUE.
#2Author of original report
Sat, January 28, 2006
I did contact the BBB about this company. The BBB sent them a letter on my behalf and then I finally received a response from directdietpills.com They told me I could return the unopened package they sent me, which I did and they reversed the charge on my credit card. It worked out o.k., but it was a huge hassel and alot of work to get it resolved. Thanks.
