- Report: #687575
Complaint Review: DirectEcig2 - Naples Florida
Reported By:
jack -
ruskin, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DirectEcig2
2338 Immokalee Rd.#419 Naples, 34110-1445 Florida, United States of America
Phone:
888-217-9026
Web:
www.directecig.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DirectEcig2 sent me items that I didnot order and billed my credit card for $112. I responded to a free advertisment on t.v. just had to pay shipping of $4.95.The item was to help someone to quit smoking . Naples, Florida
I responded to an advertisement on t.v.about a thing to stop someone from smoking. they said it was free if ordered by a cetain date you just had to pay $4.95 for shipping.I ordered it for a friend and when it came in the mail about three weeks ago I sent it to him.Yesturday I recieved a package in the mail with some kind of nicoteen cartridgesthat I never ordered and the slip in the package says $9.95 shipping and Grand total$109.90.upon checking my card statment it shows that I was charged $112.27 with the canadian exchange on my card. I looked up the phone number for customer service 888-217-9026 and tried to phone yseturday and again today.
You cannot get anyone to answer just a message to wait for the next rep. I waited over an hour to no avail.This company is scamming people and stealing from their credit cards as far as I am concerned and they should be held responsable for their actions.There must be some kind of a law to protect people against this type of thing.I have cancelled my credit card because of this and I hope they cannot get anything more from my account.I was going to send the package back but the credit card company told me to phone DirectEcig before returning it as they my not accept the return package or refund the money taken from my account without a reference number.If they will not answer the phone , How do you get a reference number? Its just a scam.
