- Report: #140160
Complaint Review: Directtv - Glendale california
-
Author Confirmed
Why?
Directtv
directtv.com Glendale, california, U.S.A.
Phone:
800-531-5000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Directtv ripoff ...was told that Directtv sells the equiptment and whether it works or not is not their problem. Glendale california
I signed up for directtv on March 16th 2005. I ordered 1 high definition box at a cost of $299 which directtv took directly out of my bank account.
When the 1st installers came out I was told that there was a line of site issue and that high definition could not be installed. I called directtv and was told the money would go back into my bank account in 5 to 7 days. 2 weeks went by and nothing.
Then I called again and was told by directtv that they would have to send another installation company out to confirm I could not receive high definition before refunding my money. They came, they confirmed and still no refund.
I just called again and was told that Directtv sells the equiptment and whether it works or not is not their problem.They are refusing to refund me the $299 I paid for the high definition box!!!!
Jane
darien, Connecticut
U.S.A.
When the 1st installers came out I was told that there was a line of site issue and that high definition could not be installed. I called directtv and was told the money would go back into my bank account in 5 to 7 days. 2 weeks went by and nothing.
Then I called again and was told by directtv that they would have to send another installation company out to confirm I could not receive high definition before refunding my money. They came, they confirmed and still no refund.
I just called again and was told that Directtv sells the equiptment and whether it works or not is not their problem.They are refusing to refund me the $299 I paid for the high definition box!!!!
Jane
darien, Connecticut
U.S.A.
