- Report: #313685
Complaint Review: DIRECTV - Carol Stream Illinois
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Author Confirmed
Why?
DIRECTV
Po Box Carol Stream, 60197 Illinois, U.S.A.
Phone:
800-531-5000
Web:
N/A
Categories:
Business Rating:
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DIRECTV plain and simple has no ethics and does not operate on a human level. Carol Stream Illinois
DirecTV plain and simple has no ethics and does not operate on a human level. They cut customers off on the phone, have customers talk to people that cant be understood, rip new customers old TV antenna wires out without permission, and when you are trying to cut costs and need to go to basic directv, they charge you 29.95 for local channels that you can get on an antenna (if you had wires to that antenna of course)! Now this is how some huge companies work, I understand this, but for people like me, the majority I think, feel that they will be treated with decency and with understanding, this of course is not how directv works. So when my 2 year agreement is up I will cancel my directv and pay the other fees I am sure theyll say I need to pay, and take this as another lesson learned.
Tom
richmond, Indiana
U.S.A.
Tom
richmond, Indiana
U.S.A.
1 Updates & Rebuttals
Case Closed
Tewksbury,Massachusetts,
U.S.A.
How to file a complaint with the state of CA
#2Consumer Comment
Wed, March 19, 2008
Directv's headquarters is located in CA: Directv 2230 East Imperial Highway El Segundo, CA 90245 Primary Phone: (310) 535-5000 Primary Fax: (310) 964-6590 Primary Contact: Bobby Vernon ,Customer Care Manager I highly recommend filing a complaint with the state of California Dept. of Cunsumer Affairs. This applies no matter what state you live in. Here is a link to the complaint form: http://www.dca.ca.gov/online_services/complaints/compl-form-elm.pdf Here's some info you'll need to complete the form: BUREAU OF ELECTRONIC AND APPLIANCE REPAIR Licensee Name: DIRECTV, INC. License Type: SERVICE CONTRACT SELLER License Number: 4340 License Status: CLEAR Definition Expiration Date: July 31, 2008 Issue Date: July 19, 2001 City: EL SEGUNDO State: CA Zip: 90245 County: LOS ANGELES Actions: No You can fax or mail the form and the state will contact you within a week or two.
