- Report: #1034904
Complaint Review: DirecTV - Internet Internet
-
Author Not Confirmed
Why?
DirecTV
PO Box 6550, Greenwood Village, CO 80155-6550 Internet, Internet, United States of America
Phone:
18005315000
Web:
www.directv.com
Categories:
Business Rating:
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DirecTV 20% bill increase without notice right after paid service! Internet
My name is David H, customer of DirecTV for more than 3 years.
I was paying a total of US$93 for my monthly service.
Last month of February, I decided to move my DVR to a room nearby and I just needed the technician to drill a new hole in the wall along with the connectors and plate of course. I didn't know he had to run new cables from the antenna to that point. Fine. Agreed it was $49 anyway, and that's what I paid.
To my surprise, next bill comes no less than 20% higher overall!!
My package more expensive, the DVR rental more expensive, more taxes of course, for a total of $105.42!!
and this without any previous notification.
I find that absolutely arbitrary, shameful, and aggravating.
I was paying a total of US$93 for my monthly service.
Last month of February, I decided to move my DVR to a room nearby and I just needed the technician to drill a new hole in the wall along with the connectors and plate of course. I didn't know he had to run new cables from the antenna to that point. Fine. Agreed it was $49 anyway, and that's what I paid.
To my surprise, next bill comes no less than 20% higher overall!!
My package more expensive, the DVR rental more expensive, more taxes of course, for a total of $105.42!!
and this without any previous notification.
I find that absolutely arbitrary, shameful, and aggravating.
