;
  • Report:  #650752

Complaint Review: Directv - Internet

Reported By:
Anonymous - , Nationwide, United States of America
Submitted:
Updated:

Directv
Internet, United States of America
Phone:
Web:
www.directv.com
Categories:
Tell us has your experience with this business or person been good? What's this?
to those of you who are filing complaints against directv, you are 100% right in doing so.  this company could care less about how they treat their customers or their employees.  they have deceptive business practices. they have hired an advertising team to design policies that will fail.  this is the reason why you can't reason with a rep on the phone.  if the rep resolves your issue, the rep is penalized.

if you think you are being cheated, chances are you are correct.  as an employee, directv cost me a lot of money.  and treated me terrible as an employee.  if you have any questions about this company, just let me know.  i'll make sure you get an answer.

to shayna, you are just an idiot.  people who have already been cheated know for a fact that you are just blowing hot air.  so do us a favor, STOP, we don't won't to hear your excuses.


1 Updates & Rebuttals

James

guthrie,
Oklahoma,
U.S.A.
directv

#2General Comment

Sun, October 31, 2010

     Isn't this great all the kids are fighting. You know that Dish Network got the butt in a sling. September of 2009 for some of the very same complaints. The AG office's of 46 states sued Dish Network.  

    Directv's  Sales Rep was in my office last December talking Dish Network down. How the deserved what they got and Directv does no wrong. Directv must think everyone is stupid.  

     News flash for Directv look at all the complaints online. The same compaints as Dish Network.  I'm sorry to say you atitude will get you into trouble. It's just a matter of time.

     They don't want dealers either. That quotta system they got is way outdated for the current economy. You know I think that 24 new installs a quarter is ridiculous. Plus the IDIOT test that is given doesnt teach anyone anything. So what if the satellites in the Clark Belt.

     The customer is only concerned with getting the best deal they can. But they expect the installer to know what they are doing in the process.  If the install is done right i usually don't have to go back. Unless for a piece of equipment failure.

     I give a better installation warranty  than Directv and Dish Network.  I've been doing this for 26 years now. It doesn't make me perfect, but i still make mistakes. That is why i give a year install warranty. 

     But you can't expect to get quality if the tech isn't trained right.

     So if you can't get your house in order . How much longer do you think your going to be in the satellite business.

     Not only are the customers angry. So aren't the employees..........

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//