- Report: #1278747
Complaint Review: Directv - Nationwide
Reported By:
Joann Vires -
Cowpens, South Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Directv
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
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Directv Directv&Att Took money from my account for my sister-in-laws bill and said my debit card was the primary v=card on file even when she told them it was not so now I am out 349.79 dollars due to thier stupidity. Nationwide
On April 13 of 2015 I helped my sister-in-law by paying an equipment fee for her to get directv and att and when my sister in law canceled because of bills never being the same amount they quoted as well as service issues. They decided to make me pay for her cancellation fee.
They keep saying that I agreed for my card to be the primary one used. I never signed anything or was told of this. They keep quoting an article that I can't find in thier so called business agreement.
This to me is fradulent use of debit card and I want them to give my money back. So I am calling the FCC and who ever might listen.
Joann Vires
2 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Actually....
#2General Comment
Fri, January 08, 2016
Actually this entire situation IS your sisters doing. SHE agreed that ANY remaining amount left on her account would be taken from whichever card is on file. By on file, they mean whichever card is CURRENT and HAS BEEN USED to pay a DTV bill. This was ALL spelled out for your sister when SHE READ AND SIGNED her opening paperwork. While its understandable IF she forgot, but odds are that SHE didnt read what she was agreeing to and YOU are the one who gets to eat the costs SHE incured. DTV has NOT activly ripped YOU off. THEY were ONLY doing EXACTLY what they told your sister they would do if there was a balance remaining.
Jim
Florida,USA
No Big Deal
#3Consumer Comment
Fri, January 08, 2016
So you paid your sister in-law's bill. Simple fix...she just reimburses you...provided she is a respectable person!
