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  • Report:  #578330

Complaint Review: diret tv - atlanta Georgia

Reported By:
raul - oldsmar, Florida, United States of America
Submitted:
Updated:

diret tv
po box 538605 atlanta, 30363 Georgia, United States of America
Phone:
1800-550-3100
Web:
Categories:
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Yo Alicia hago una denuncia a Directv de fraude, en Noviembre yo debia 100 dolares y me desconectaron el servico me llamo una representante diciendo que habia una promocion de 29.99 que si me interesaba yo le dije que yo les debia 100 dolares y me dijo que eso no era problema que si yo pagaba los 100 dolares ya no tenia que pagar los 51 dolares todos los meses solamente 29.99, todo esa explicacion era con la informacion de mi numero de cuenta, me dijo que si podia pagarlo le dije que no tenia dinero en mi cuenta y me dijo que podia ir a Walmart y comprar una tarjeta con el nombre de Money duck card, me restablecieron el servico inmediatamente mande un pago de 51 dolares en diciembre y para enero me desconectaron el servicio y recibi un bill de 343.86 dolares. Me robaron y quieren seguir robando llame en enero explicando mi situacion y no dan ninguna explicacion en febrero tambien llame y hoy 3 de marzo hable con servicio al cliente y le explique mi situacion y no sale en el sistema con las persona que hablo. La tarjeta de los 100 dolares dicen ellos que nunca recibieron ese dinero despues que mi servico fue activado. Y la promocion de 29.99 nunca la recibi y me quieren cobrar 343.86 dolares por enero febrero cuando mi servicio no esta activado desde enero. Les aconsejo a todas las personas que le a pasado esta situacion que lo denuncien que en la union esta la fuerza y asi desenmascaramos a las companias que hacen fraudes. Gracias por escucharme. Alicia tampa FL



 Alicia I make a complaint to Directv fraud in November I owed $ 100 and I disconnected whom service representative called me saying they had a promotion of 29.99 that if I was interested I said I owed $ 100 dollars and told me that was not a problem if I paid the 100 dollars no longer had to pay $ 51 every month only 29.99, that explanation was all the information of my account number, told me that if I could afford it I said no money had my account and told me I could go to Walmart and buy a card with the name of Money duck card, I restored the Library immediately send a payment of 51 dollars in December and January, I disconnected the service and received a bill of 343.86 dollars. I was robbed and want to continue stealing call in January explaining my situation and give no explanation in February and also call today, 3 March Speaking with customer service and explain my situation and not leave the system with the speaker. The card of 100 dollars they say they never received the money after my Service was activated. And promotion of 29.99 never received and want to charge me 343.86 dollars for January February when my service is not activated since January. I advise everyone who passed him to denounce this situation than that in unity there is strength and thus unmask the companies that make fraudulent. Thanks for listening. Alicia tampa FL



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