the owner sent the worker with a broken machine, that he had to work on for an hour before he did my carpet, he left greasy parts in my driveway, when he was cleaning the carpet he was smoking marajuana in one of my bedrooms, what he did was soak my carpet and fill it with soap, he was only cleaning the carpet for 30 min, and i have a 2 bedroom home, the owner wanted to send the same guy back out and i said no i wanted my money or part of my money he said no beacuse he paid his employee already and he wasnt gonna take the loss, the worker was dressed sloppy, and very unprofessional, i am very dissatisfied with the outcome of the situation.