Placed an order on April 4th and 15th, 2013. 7 months later – 2/3 are not delivered. Each time I call, M. Berman reads the same meaningless answers from a pre-printed page. I believe, this is a criminal enterprise and no one should risk a penny with this crew.
Apparently, the LA District Attorney Office is investigating this firm for some time but DGB still operates a website, advertise and collects money from the public.
Alex
Woodmener,#2Author of original report
Wed, February 19, 2014
It is 10 months now. Daily calls & e-mails - no delivery. No money back. Stay away - these are criminal sociopaths plainly using the inept legal system to steal your money.
fraud Investigator
Tempe,#3Consumer Comment
Tue, January 21, 2014
Hi Discount Gold Brokers Customers
I dug further and discovered that we have recently issued an enforcement action against Discount Gold Brokers, Inc., on April 15 of last year. The “Desist & Refrain” order prohibits further sale of commodities to California customers. Please feel free to advertise the order against the company as you see fit. You may reproduce the actual order or provide the link to our website where it is posted: dbo.ca.gov/ENF/pdf/2013/DiscountGoldBrokers_dr.pdf.
As for current customers with grievances, the best advice I can give is for individuals to file a complaint with the California Department of Business Oversight so that we can further our official investigation into the company. Our complaints page is at dbo.ca.gov/Consumers/consumer_services.asp.
Complaints may also be filed online and the process to do so begins at this page: dbo.secureprtportal.com/pages/dfi_ecomplaint.aspx.
As stated on the webpages above, this is our philosophy regarding complaints:
The California Department of Business Oversight encourages the public to submit complaints if it is believed that a licensee of the Department is acting in violation of state law or has acted improperly. Complaints are also encouraged regarding any company or person that may be conducting unlicensed activity that is within the Department’s jurisdiction. The Department evaluates and reviews complaints for alleged violations of the laws we administer and take appropriate action as authorized under the law.
You may provide any or all of this information as you see fit.
Thanks,
ML
Mark Leyes
Director of Communications
Department of Business Oversight
1515 K Street, #200
Sacramento, CA 95814-4052