- Report: #1117177
Complaint Review: Discount Gold Brokers - Sherman Oaks California
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Author Not Confirmed
Why?
Discount Gold Brokers
14724 Ventura Blvd. Sherman Oaks, 91403 California, USA
Phone:
888-200-9001
Web:
discountgoldbrokers.com/
Categories:
Business Rating:
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Discount Gold Brokers, AKA Mike Berman Promised deliver in 8 weeks. Took funds, still no delivery. Order placed 10 Months ago !!! Sherman Oaks California
Placed an order on March 26, 2013 for 20 Gold Eagles. No Delivery yet. It is January 21, 2014 as of the time of this writing. I get courtesy calls, but no delivery. I've asked them a number of questions, but no acceptable answers. I cannot get a refund. I don't get a delivery date. I don't get an estimate of a delivery date. I don't get a refund policy I don't get an answer as to "How long of a wait is too long ? (1 month, 6 months, 1 year, 2 years ?) I don't get information as to how far behind they are in shipments. The price of Gold Eagles has dropped considerably since I placed the order. They could easily purchase them on the open market and ship them to me and pocket a handsome profit. I even suggested that they do this, but they will not. Those are the facts. My opinion is that these guys are running some type of a ponzi scheme. Delivery dates keep getting moved out. At some point they will go out of business. The funds paid for orders not delivered will have long been pocketed.
1 Updates & Rebuttals
fraud Investigator
Tempe,Arizona,
Notice to all Discount Gold Broker Customers
#2Consumer Comment
Tue, January 21, 2014
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Hi Discount Gold Brokers Customers
I dug further and discovered that we have recently issued an enforcement action against Discount Gold Brokers, Inc., on April 15 of last year. The “Desist & Refrain” order prohibits further sale of commodities to California customers. Please feel free to advertise the order against the company as you see fit. You may reproduce the actual order or provide the link to our website where it is posted: dbo.ca.gov/ENF/pdf/2013/DiscountGoldBrokers_dr.pdf.
As for current customers with grievances, the best advice I can give is for individuals to file a complaint with the California Department of Business Oversight so that we can further our official investigation into the company. Our complaints page is at dbo.ca.gov/Consumers/consumer_services.asp.
Complaints may also be filed online and the process to do so begins at this page: dbo.secureprtportal.com/pages/dfi_ecomplaint.aspx.
As stated on the webpages above, this is our philosophy regarding complaints:
The California Department of Business Oversight encourages the public to submit complaints if it is believed that a licensee of the Department is acting in violation of state law or has acted improperly. Complaints are also encouraged regarding any company or person that may be conducting unlicensed activity that is within the Department’s jurisdiction. The Department evaluates and reviews complaints for alleged violations of the laws we administer and take appropriate action as authorized under the law.
You may provide any or all of this information as you see fit.
Thanks,
ML
M. Leyes
Director of Communications
Department of Business Oversight
1515 K Street, #200
Sacramento, CA 95814-4052
